Injuries after Gatwick landing

All flights in and out of Gatwick were suspended earlier after a plane made an emergency landing following a technical fault. Runways have since reopened but passengers should expect 'knock-on disruptions'. 15 people have been treated in hospital.

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Virgin apologises to passengers after emergency landing

Virgin Atlantic have issued a new statement on the welfare on the passengers involved in the emergency landing at Gatwick today:

Our number one priority in this incident is the welfare of our passengers. We have spent all day assisting in every way that we can including accompanying customers to hospital, arranging care and overnight accommodation.

We understand that 14 passengers have attended hospital for a variety of injuries and we are keeping informed of their situation.

We will do everything we can to meet their needs and support them at this time.

We cannot comment on individual claims of the situation on board but we are confident that the crew executed the emergency procedures to very high standard.

In these incidents crew are highly trained and part of this training is to speak very loudly and shout instructions on evacuation.

We apologise to all of those customers that have suffered a very difficult experience – we are working around the clock to ensure that best possible care for everyone involved.

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Passenger sustains minor injuries during emergency landing

A passenger from the Virgin Atlantic flight that made an emergency landing at Gatwick Airport today has sent images to ITV News of the injuries she sustained.

Emily Alner sent ITV News an image of the injuries she sustained after the plane's emergency landing. Credit: Emily Alner
Emily Alner's view of the plane after passengers had used emergency slides to disembark. Credit: Emily Alner

Ambulance Service says new trauma treatment for emergency landing patients 'worked well'

South East Coast Ambulance Service (SECAmb) treated casualties with a range of injuries at Gatwick Airport after a plane was forced to make an emergency landing. Dr Jane Pateman, SECAmb's Medical Director, said:

A total of 15 patients were transferred to hospital, 14 of which went to two major trauma centres, at St George’s Hospital and Royal Sussex County Hospital suffering from suspected fractures. Planned treatment of all patients with major injuries at designated specialist centres is a new system that was implemented across England on April 2 this year. This was the first time that the system had been tested with a significant incident of this nature.

“We are very pleased to say that the system worked extremely well and that we were able to maintain our normal service to members of the public whilst dealing with this incident and ensuring that all patients affected received appropriate treatment.”

– Dr Jane Pateman, Medical Director, South East Coast Ambulance Service

Virgin Atlantic: Several passengers wanted to thank captain

Virgin Atlantic Chief Executive Steve Ridgway said the captain's assessment was that he needed to get the aircraft back to Gatwick Airport as quickly as he could, land the aircraft and deploy the emergency chute and get all the passengers off and that is what he did.

Mr Ridgway said several passengers wanted to thank the captain for what he did and the announcements he made.

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