Stansted queues 'unacceptable'

Passengers at Stansted Airport were delayed for up to two hours at passport control yesterday. A spokesman at the Essex airport has said that queues are "unacceptably long" and further action is needed to address the issue urgently.

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Shadow Home Secretary Yvette Cooper: Theresa May needs 'to get a grip'

The shadow home secretary Yvette Cooper has called on the Home Secretary Theresa May to "get a grip" of delays at UK airports.

She said:

"So much for the Prime Minister ordering Theresa May to get a grip last week. The chaos at our borders is clearly spreading to port after port - damaging our global reputation and our security too.

"This is becoming a circus, with staff being shunted from port to port to try and keep up because they cut so many in the first place without a back-up plan.

"She needs to get a grip, sort out unacceptable delays at our borders and make sure their are enough officers available at all our ports to maintain security too."

– Shadow home secretary Yvette Cooper

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UKBA spokesman: ‘We will not compromise border security’

Flag at Stansted Airport as passengers at the airport faced "unacceptably long" immigration queues Credit: Chris Radburn/PA Wire

A UK Border Force spokesman said: "We flexibly deploy staff to meet demand, meaning that the vast majority of passengers pass through immigration controls quickly.

We will not compromise border security but work closely with airport operators to keep delays to a minimum."

Passengers voice their frustration at airport queues

One passenger told the BBC she waited for two hours at passport control, another said after a flight from Cork she waited so long they were put into another area.

Other passengers expressed their frustration on Twitter.

Sophie Elliot posted on the social networking site: "Last night at Stansted we were trapped in queues of over an hour - longer for the people behind us - cos 'a few planes landed early'."

Immigration queues at Stansted airport 'unacceptably long'

Passengers at Stansted Airport have faced "unacceptably long" immigration queues at the beginning of the Bank Holiday weekend.

Hundreds of disgruntled passengers were delayed for up to two hours at passport control at the Essex airport on Friday evening.

A spokesman for Stansted airport said action was needed to address the issue of long waits urgently:

"We recognise that maintaining strong border security is a priority but we also want to see sufficient resources available to meet passenger demand and keep delays to a minimum at the busiest times.

"Our customer service teams work closely with the UK Border Force to help manage queues and assist passengers at peak times but we believe further action is needed to address the issue as a matter of urgency."

– Spokesman for Stansted airport
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