Yob victims 'slip through net'

Vulnerable victims of repeated anti-social behaviour are "slipping through the net", the Chief Inspector of Constabulary said today as it emerged millions of people feel let down by police.

More must be done 'to help anti-social behaviour victims'

Although HMIC's report shows that the police have improved in supporting victims of anti-social behaviour, they cannot be complacent - more needs to be done.

It takes a lot of courage for victims to call the police and they need to know they'll receive a high level of support and be kept in the loop about their case.

It is unacceptable that some police forces are lagging behind others.

It would be in the best interests of both victims and the police for proven approaches of 'what works' to actually be delivered.

– Javed Khan, chief executive of Victim Support

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More effective responses to antisocial behaviour needed, says Home Office

This report highlights that progress is being made in every police force but that there are still areas for improvement.

"Plans in our anti-social behaviour White Paper will give victims the chance to have their problem dealt with immediately.

"We will slash the confusing legislation that leaves victims without a voice, and police and other agencies without the ability to really tackle the problem.

"And from November, Police and Crime Commissioners will provide a stronger and more accountable police force and ensure the needs of local people are met."

– A Home Office spokesman

Anti-social behaviour: Latest crime statistics

  • According to The British Crime Survey, less than a third of cases of anti-social behaviour are reported to police.
  • The HMIC report overall shows the number of people who believe their force does a good job rose from 69% in 2010 to 74% in 2011/2012.
  • The study showed that in cases where police took action, an average of 84% of victims were happy with the result.
  • The Merseyside force came out on top with 97% of victims who reported anti-social behaviour - stating they were satisfied with the action taken.
  • In this area, Bedfordshire performed the worst but even there, some 70% of victims were content with the police response.

Victims of anti-social behaviour 'slipping through the net'

Many victims of anti-social behaviour are slipping through the net, because forces rely on IT systems to identify victims, the Chief Inspector of Constabulary has said.

Many victims of ASB are 'slipping through the net' Credit: Nick Potts /PA Archive

The HMIC report stated: "Software cannot pick up if a caller has repeatedly suffered ASB before but is calling police about it for the first time.

"We found that only five forces consistently question the caller to establish repeat victimisation and no forces regularly use verbal checks to determine vulnerability.

"This means some victims are effectively slipping through the net and not getting the extra support they may need.

"Improvements in this area must be the next important step in the journey to tackling ASB effectively."

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32% of public 'dissatisfied with police handling of anti-social behaviour'

32% of the public are dissatisfied with the way police in their local area dealt with a report of anti-social behaviour. 55% of those surveyed were satisfied.

Police
32% of the public are dissatisfied with the way police deal with anti-social behaviour Credit: David Cheskin/PA Wire

The survey was carried out by Her Majesty's Inspectorate of Constabulary (HMIC) - who reviewed 43 forces.

Anti-social behaviour 'impossible to eradicate altogether'

The Chief Inspector of Constabulary has said improvements have been made in tackling anti-social behaviour but it was impossible to eradicate altogether.

The survey has identified a series of problem areas in anti-social behaviour Credit: REUTERS/Finbarr O'Reilly

Sir Denis O'Connor's new report into anti-social behaviour showed an overall improvement in victim satisfaction.

But the survey - entitled A Step In The Right Direction - identified a series of problem areas.

Sir Denis said there was still a "long way to go" and accepted cases of extreme anti-social behaviour were impossible to eradicate altogether.

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