- 12 updates
A mother has backed a new report released today which shows that anti-social behaviour victims are "slipping through the net".
Asher Nardone told ITV's Daybreak that more needs to be done to monitor reports of anti-social behaviour.
- According to The British Crime Survey, less than a third of cases of anti-social behaviour are reported to police.
- The HMIC report overall shows the number of people who believe their force does a good job rose from 69% in 2010 to 74% in 2011/2012.
- The study showed that in cases where police took action, an average of 84% of victims were happy with the result.
- The Merseyside force came out on top with 97% of victims who reported anti-social behaviour - stating they were satisfied with the action taken.
- In this area, Bedfordshire performed the worst but even there, some 70% of victims were content with the police response.
Many victims of anti-social behaviour are slipping through the net, because forces rely on IT systems to identify victims, the Chief Inspector of Constabulary has said.
The HMIC report stated: "Software cannot pick up if a caller has repeatedly suffered ASB before but is calling police about it for the first time.
"We found that only five forces consistently question the caller to establish repeat victimisation and no forces regularly use verbal checks to determine vulnerability.
"This means some victims are effectively slipping through the net and not getting the extra support they may need.
"Improvements in this area must be the next important step in the journey to tackling ASB effectively."
Other findings carried out by The Chief Inspector of Constabulary showed that few forces in England and Wales questioned victims to establish whether their complaint was a one-off or whether the caller was persistently targeted.
32% of the public are dissatisfied with the way police in their local area dealt with a report of anti-social behaviour. 55% of those surveyed were satisfied.
The survey was carried out by Her Majesty's Inspectorate of Constabulary (HMIC) - who reviewed 43 forces.
The Chief Inspector of Constabulary has said improvements have been made in tackling anti-social behaviour but it was impossible to eradicate altogether.
Sir Denis O'Connor's new report into anti-social behaviour showed an overall improvement in victim satisfaction.
But the survey - entitled A Step In The Right Direction - identified a series of problem areas.
Sir Denis said there was still a "long way to go" and accepted cases of extreme anti-social behaviour were impossible to eradicate altogether.