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Customers have vented their anger at NatWest & Nationwide after a computer glitch saw accounts mistakenly debited twice. Daybreak's Michelle Morrison reports.
A spokesperson for NatWest has said that they have solved their earlier computer glitches:
This is the second time in as many months that NatWest customers have suffered from banking problems. In June the bank suffered major technical problems and millions were left unable to withdraw money, check their balances or make payments.
Nationwide said the problem was caused by "human error" and meant some customers who used their Visa cards on Tuesday had duplicate payments also taken out on Wednesday.
t apologised to customers and said the transactions will be corrected overnight tonight and any charges incurred as a result of the problems will be repaid "in full".
A Visa spokeswoman said there was no problem with Visa cards and all of its systems have been and are working correctly.
Latest ITV News reports
NatWest and Nationwide say they have solved their earlier computer glitches that had affected customers' accounts.
Britain's biggest building society has admitted it has problems with customer accounts after some were debited twice by mistake.