- 3 updates
Ulster Bank customers hit by a month-long IT meltdown which crippled the bank will be offered the following compensation:
- A one-off 25 euro (just under £20) payment for customers.
- Free banking for three months with Ulster Bank promising to waive certain fees, charges and surcharge interest.
- The compensation package will be worth at least 35 million euros (just under £28m).
Ulster Bank has announced details of compensation package for customers affected by the bank's "technical incident".
The bank will issue a one-off payment of £20 to Personal current account customers who visited and transacted at branch.
Jim Brown, chief executive of Ulster Bank, said £28m was being set aside at Group level for costs arising from the technical glitch.