Critical elderly care report

Elderly and vulnerable people in England are at risk of receiving "poor or unsafe care", the regulator has said. It has warned there was a culture in which the "unacceptable care becomes the norm".

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Labour: Care report raises worrying questions

In response to the publication of the Care Quality Commission's 'State of Care' report, Labour's Shadow Health Minister Jamie Reed MP said: "This report raises worrying questions about the quality of care some people are receiving, particularly the most vulnerable in our society.

Shadow Health Minister Jamie Reed. Credit: Press Assocation

"The Care Quality Commission is right to say patients are paying the price for falling staffing levels in care homes, nursing homes and hospitals.

"Figures this week showed that over seven thousand hospital nursing jobs have been axed since David Cameron entered Downing Street, with almost one thousand in the last month alone.

"The loss of experienced nurses is picking up speed and healthcare assistants are increasingly being used to cover nurses roles. Ministers are taking unacceptable risks with standards of patient care - they cannot continue to ignore the warnings from nurses' leaders."

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Hunt: 'NHS still has much to do to raise standards'

Health Secretary Jeremy Hunt has praised the NHS and social care but warned there was still much to do to raise standards of care across the board.

Health Secretary Jeremy Hunt Credit: Dominic Lipinski/PA Wire

He said: "I've made it absolutely clear that quality of care needs to be valued as highly as the quality of treatment.

"And that there can be no hiding place for those providing poor care or sub-standard practice."

Mr Hunt said that the Department of Health plans to measure patients' hospital experiences.

He added: "By shining a light on those organisations which have problems, we will be able to drive up standards so that everyone gets the quality of care they should expect.

"Where there are problems we expect the CQC and other regulators to take swift action."

CQC: 'Patient care must always be at the heart of NHS'

These pressures can not be used as an excuse to deliver poor care.

Health and care services need to rise to the challenge of responding to the increasingly complex conditions suffered by our ageing population.

That means delivering care that is based on the person's needs, not care that suits the way organisations work.

It also means that different services need to work well together in an integrated way that meets the best interests of the people who use these services.

– David Behan, chief executive of the CQC

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Report: NHS failing to meet most basic standards of care

  • The report found that one in ten NHS hospitals did not meet basic respect and dignity standards.
  • And at 15% of 2,500 nursing homes there was a lack of respectful care.
  • Inspectors noted that 20% of 1,362 nursing homes and residential care homes and 15% of 258 NHS hospitals failed to ensure that the people in their care were given the food and drink they need or helped them to eat or drink.
  • It found that 16% of 250 NHS hospitals did not have adequate staffing levels and a quarter of nursing homes failed to meet the CQC staff standards.
  • More than one in five NHS hospitals failed to meet standards in medicine management and 22% had poor record keeping, inspectors found.

NHS cost-cutting 'being put ahead of patient care'

Vulnerable people are at risk of receiving "poor or unsafe care" as pressures on care services take their toll, according to a new report.

Patient welfare may be put at risk because of NHS cuts Credit: PA Wire

The ageing population and the rising tide of patients who suffer from complex or multiple illnesses mean that some care providers are struggling to provide "person centred" care, according to the Care Quality Commission (CQC).

Pressure on the care system is having an impact on the respect that patients are receiving in some areas, according to the State of Care report.

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