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British Retail Consortium (BRC) Director General, Helen Dickinson, said that the retail figures released by the ONS confirms their own findings of a poor beginning to Christmas sales, but added that there was still hope.
Online shopping accounts for 10.8% of all retail sales which is the highest since record began in 2006, according to the Office for National Statistics.
Fears that consumers are reining in their spending ahead of Christmas were fuelled after it emerged that sales volumes from November failed to increase from October.
The quantity of goods bought in November 2012 has increased by 0.9% when compared to November 2011.
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If, like me, you have not yet done your Christmas shopping, then together we may represent the last great hope of 2012 for shopkeepers.