Cameron defends NHS boss

David Cameron has defended NHS boss Sir David Nicholson over the Francis Report findings into failings of the Mid-Staffordshire NHS Trust. Families have put pressure on the PM to sack Sir David.

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Report chair pays tribute to patients and relatives

Robert Francis QC paid tribute to the patients and relatives who brought the shocking facts of standards of care at Stafford Hospital to light.

He said the trust board was too focused on reaching targets, achieving financial balance and getting Foundation Trust status, whilst the medical community did not raise concerns until it was too late.

Regrettably, there was a failure of the NHS system at every level to detect and take the action patients and the public were entitled to expect. The patient voice was not heard or listened to, either by the trust board or by local organisations, which were meant to represent their interests.

'Appalling' patient conditions due to failures of trust board

Robert Francis QC delivering his report on Mid Staffordshire NHS Foundation Trust Credit: ITV News

Robert Francis QC said the "appalling" conditions suffered by patients was caused by "serious failure" on the part of the trust board.

He said the trust failed to tackle an "insidious negative culture" including a tolerance of poor care standards, and failed to grasp the enormity of the problem.

The report says the trust's culture was one of "self-promotion rather than critical analysis and openness" and managers had "no culture" for listening to patients.

The poor leadership resulted in a "completely inadequate" standard of nursing being offered on some wards of Stafford Hospital.

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