- 4 updates
A gay couple from Manchester say a hotel receptionist refused to let them stay in a double room and insisted they take a room with single beds.
Nick Hurley claims he and his partner were treated in a homophobic manner by staff at the Thistle Hotel Barbican in London. A spokesman for the hotel has apologised and says they are investigating. But Mr Hurley says in today's society the way they were treated is completely unacceptable.
A spokesman from the Thistle Hotel Group has told ITV News that they are investigating claims that a receptionist denied a gay couple access to a double room at a London hotel.
A gay couple from Manchester claim that a receptionist at a London hotel refused to let them stay in a double room and "insisted" they take a room with separate beds.
Web designer Nick Hurley and his partner said staff at the Thistle Hotel Barbican, in London, treated them in a "homophobic" manner.
A spokesperson for the hotel chain said they were investigating the matter and that the company did not tolerate homophobia.