Campaign leader Julie Bailey has criticised the decision of the NHS Commissioning Board to offer its full support behind the health service's boss Sir David Nicholson in the wake of the Stafford Hospital scandal.
The man with no shame still in place, despite 16 hospitals under investigation & 3rd NHS staff not wantin their own family in their hospital
NHS leaders told to listen to their critics after scandal
by Rupert Evelyn - ITV News Midlands Correspondent
NHS leaders have been told they need to acknowledge their collective and individual responsibilities and listen to criticism in the wake of the Stafford Hospital scandal.
Robert Francis QC, who chaired the Mid Staffs Inquiry into concerns at the NHS Foundation Trust between 2005 and 2009, has told members of the NHS Commissioning Board they needed to "exemplify" a new culture of openness.
Speaking at the board's meeting in Manchester, Mr Francis told the members they needed to engage in individual cases in future and listen to difficult issues rather than people who tell them what a good job they are doing.
Leading campaigner Julie Bailey has led calls for the resignation of chief executive Sir David Nicholson following the Stafford Hospital scandal.
Mrs Bailey set up the organisation Cure The NHS after her mother, Bella, died at Stafford Hospital in 2007. Speaking while leading protests in Manchester, she said her message to the NHS board today was:
How can we start to cure the NHS when the person who was in charge of those failings is now expected to be in charge of putting it right?