Mobile banking technical fault

NatWest, RBS and Ulster Bank customers are struggling to log on to mobile banking services because of a technical fault.

Live updates

NatWest says sorry over broken banking app

NatWest has apologised after customers found themselves locked out of the bank's mobile app earlier today. Around two million people use the service, with the problem also hitting customers of Royal Bank of Scotland RBS and Ulster Bank, which are part of the same group.

The bank is still trying to work out what caused the problems.

All our mobile banking applications are now running normally. We apologise again for the inconvenience caused to our customers.

– NATWEST STATEMENT

Technical fault hits Ulster Bank mobile services

UIster Bank is also experiencing similar problems to NatWest and RBS with its mobile banking services.

Advertisement

RBS 'aware of fault' as customers struggle to log on

RBS says some of its customers have been unable to log on to mobile banking services.

NatWest 'aware' of mobile banking problems

NatWest has confirmed it is looking into problems with some of its mobile banking apps.

NatWest added that their Android app is back up and running normally.

Back to top