Concern over elderly care

Nearly three-quarters of people are concerned about the care their elderly relatives receive, with many thinking it is substandard, new research has shown.

Research reveals worry over standard of care for elderly

People are concerned about the quality of care their elderly relatives receive, according to new research.

An analysis of a survey completed by 2,000 people has found that almost a quarter of participants (23%) rated homecare agencies as having sub-standard care, with care homes close behind at 15%.

The biggest concern for more than 84% of people choosing a care home was cost and quality of care or specialist care.

In contrast, the quality of care children receive was rated highly, despite being expensive, with 90% of those who wrote on the site about childcare leaving positive reviews.

But childcare providers were rated low for value for money and 8% of childcare reviews were negative specifically about the value of money.

Read: Concern over care for elderly relatives raised in survey

Concern over care for elderly relatives raised in survey

Nearly three-quarters of people are concerned about the care their elderly relatives receive, with many thinking it is substandard, new research has shown.

A study of reviews left on feedback website the Good Care Guide showed that many people viewed elderly care as needing improvement, with nearly three quarters (71%) of negative reviews on the site directed towards care provided by homecare agencies and care homes.

Three-quarters of people provided negative views of homecare agencies and care homes in a recent survey.
Three-quarters of people provided negative views of homecare agencies and care homes in a recent survey. Credit: John Stillwell/PA Wire/Press Association Images

The Good Care Guide, launched a year ago, works like TripAdvisor, allowing people the chance to find, rate and review care providers.

An analysis of more than 2,000 reviews - which grouped those with 0-3 stars as negative, and those with 4-5 as positive - revealed concerns for the care elderly people receive, with 71% of negative reviews directed towards homecare agencies and care homes.

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