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After the IPCC concluded there was no case to answer for misconduct, Surrey Police say they have taken the following actions over the two officers being investigated:
- In respect to the actions of Craig Denholm in 2002, the Chief Constable has taken management action and issued words of advice in relation to not assessing some of the material sent to him referring to phone-hacking.
- In respect to the actions of Maria Woodall in 2007, the Chief Constable has taken management action and given words of advice in relation to not making the connection between the convictions for phone-hacking in 2007 and the events of 2002.
In the report the Independent Police Complaints Commission (IPCC) said:
"There is no doubt, from our investigation and the evidence gathered by Operation Baronet, that Surrey Police knew in 2002 of the allegation that Milly Dowler’s phone had been hacked by the News of the World (NOTW).
"It is apparent from the evidence that there was knowledge of this at all levels within the investigation team.
"There is equally no doubt that Surrey Police did nothing to investigate it; nobody was arrested or charged in relation to the alleged interception of those messages either in 2002 or subsequently, until the Operation Weeting arrests in 2011."
The Independent Police Complaints Commission (IPCC) found that former senior officers at Surrey Police were “afflicted by a form of collective amnesia” in relation to the force’s failure to investigate an allegation that the voicemail of Milly Dowler had been hacked by the News of the World.
The IPCC investigation found that there was knowledge of the allegation in 2002 at all levels in Operation Ruby, Surrey Police’s investigation into the abduction and murder of Milly Dowler, but that no action was taken to investigate it.
Two police officers have been given "words of advice" after an Independent Police Complaints Commission (IPCC) investigation in to their actions when the News of the World hacked Milly Dowler's mobile phone messages in 2002.
Surrey Police Deputy Chief Constable Craig Denholm and Detective Superintendent Maria Woodall will be given verbal and written warnings.
The pair were referred to the IPCC in November 2012, over accusations that Deputy Chief Constable Denholm knew Milly's phone was being accessed by the News of the World and that Detective Superintendent Woodall over information she provided Surrey Police during an internal investigation.