A majority of those surveyed ITV News Index, carried out by ComRes, say compassion in nursing and the quality of patient care has declined:
- 65% agreed that nursing has become less compassionate in recent years
- 55% said patient care is worse now than it was a decade ago
Source: ITV News/ComRes
Over a third of people have experienced unacceptable standards of care in the NHS during the past two years, according to the ITV News Index carried out by ComRes.
They blame a target culture among management and a lack of compassion among NHS staff.
- 34% said that they, or someone they knew, had experienced poor standards of care in the past two years.
- But 58% agreed that, overall, the NHS provides a high standard of care.
Source ITV News/ComRes