British Airways (BA) has said that it will not pay compensation to passengers after flights were delayed and some cancelled after the emergency landing of one of its jets at Heathrow Airport last week.
A ruling by the European Court of Justice means that passengers whose journeys are delayed by more than three hours are entitled to compensation.
But the airline has claimed that it is not responsible for the £214 per passenger payment.
BA said the closure of the airport was an "extraordinary circumstance", and therefore it was only liable for providing food and drink, and hotel accommodation where necessary.
About 200 flights were cancelled following the closure of Heathrow on Friday, the majority of which were operated by British Airways (BA).
The disruption at Heathrow has forced some of the acts due to perform at Radio 1's Big Weekend in Derry to pull-out. A Radio 1 spokesperson said:
"Radio 1's Big Weekend kicked off on Friday afternoon in Derry-Londonderry and we've got a weekend of amazing acts and DJs ahead of us.
"Unfortunately due to the travel disruption affecting Heathrow we've had to cancel a few performances but we've still got an exciting line up for our audiences and we're looking forward to a fantastic weekend of music!"
Cancelled performances include Aluna George and Angel Haze on the Radio 1Xtra Stage.
Heathrow Airport have said that 193 flights have been cancelled following the emergency landing by a BA flight earlier today. They advised all passengers due to travel from the airport today to check the status of their flights with their airline.
- 193 flights have been cancelled
- Delays remain on some flights
- Passengers are advised to check the status of their flights with their airline
British Airways said they are not planning further cancellations. A spokesperson said:
Some flights do remain cancelled but we are not planning further cancellations.
We are still advising passages to check the status of their flight on our website.
If your flight has been cancelled, please try rebooking on http://t.co/oRKt3apWw6
Heathrow's chief operating officer Normand Boivin praised BA pilots for their quick, professional response to this morning's emergency landing.
I would like to pay tribute to BA's pilots and crew and Heathrow's fire and airside teams. In particular, I'd like to thank this morning's airport duty manager Mark Freeman and his team for their quick and professional response to today's incident.
Heathrow's chief operating officer Normand Boivin said there will be a number of flight cancellations throughout the rest of today, following earlier's emergency landing on a British Airways (BA) flight.
BA had been expecting today to be the busiest of the bank holiday period with 128,000 passengers due to travel. The airline had planned to carry more than 430,000 customers over the next few days, with 116,000 due to return on bank holiday Monday.
British Airways said it has cancelled all its short-haul flights in and out of Heathrow Airport until 4pm today following the emergency landing of one of its flights.
Heathrow Airport is now "fully operational" and "returning to normal", a spokesperson has said.
Heathrow chief operating officer Normand Boivin said: " All passengers and crew were safely evacuated from the aircraft. BA is currently caring for its customers.
"The temporary closure will result in a number of cancelled flights throughout the day and passengers are advised to check the status of their flight with their airline before travelling to the airport”.
Mr Boivin paid tribute to the British Airways pilots and the airport's fire and airside teams, adding, "In particular, I’d like to thank this morning’s airport duty manager Mark Freeman and his team for their quick and professional response to today’s incident”.
A passenger filmed this footage of people leaving the BA plane via emergency slides at Heathrow Airport: