In a statement, Chessington World of Adventures has apologised to its guests for "any discomfort" caused when one of its rides broke down with 39 people on board:
At 4.06pm the Rameses Revenge at Chessington World of Adventures Resort in Surrey experienced a technical problem. This resulted in the automatic fail-safe system bringing the ride to a controlled stop. Experienced resort staff were on site immediately to assist with guest care.
No guests were injured in the incident. A small number of people were on the ride at the time and the resort's engineers worked with the emergency services implementing well-rehearsed procedures to ensure their comfort and safe removal from the ride.
We are very sorry for any discomfort our guests experienced during the delay.
– chessington statement
It confirmed that the attraction would be open tomorrow.
London Fire Brigade has said that a mixture of children and adults are stuck on the ride. Station Manager Justin Coo said:
Firefighters are assisting the trapped people down from the ride, which is around 12 feet above a walkway. We're cutting people out of their restraints, walking them down the ride and helping them down a ladder to ground level.
No injuries have been reported though a few people are understandably a bit uncomfortable as they've been stuck for some time. Firefighters are doing very well to get people down as quickly and safely as possible.
– Justin Coo, Station Manager, London Fire Brigade