Faulty goods untraced by recall

Britain's senior fire officers have told ITV's Tonight programme that an unprecedented number of faulty electrical goods remain in people's homes, as manufacturers' safety alerts fail to trace them.

Latest ITV News reports


Bosch 'traced 183,647 of 632,000 appliances'

Since the start of the voluntary repair action in July 2011, we have traced and repaired 183,647 of the affected dishwashers.

Although 632,000 were distributed in the UK, as the machines are now 8-14 years old it is not possible to accurately estimate of the number of appliances that are still in use as many will have been replaced or reached the end of their natural life.

To do so would be pure speculation. The affected models were manufactured between 1999 - 2005.


Beko: Highest priority is the safety of our customers

We deeply regret the incidents involving a limited number of our models and unreservedly and sincerely apologise to everyone who has been affected. Beko's highest priority is the safety of our customers.

Beko is just one of many manufacturers to have launched product recalls in recent years. In addition, Beko's success rate in finding affected models is 3-4 times greater than the industry average of 10-20%, as reported by the Electrical Safety Council.

We continue to work hard to identify the outstanding affected appliances. It is important to avoid confusing and panicking the public and to reassure them that all the Beko affected products you refer to are no longer in production.



Recalled Beko products in homes in UK and Ireland

  • 66,320 faulty cookers manufactured by Beko before December 2008 were sold in the UK and Ireland
  • More than 10,574 could still be in people's homes

Many similar appliances are safe, you can check your model and serial numbers on Beko's website

  • 32,290 tumble dryers produced in 2012 were sold that can cause fires. Although it was a highly successful recall, 7,510 are still out there
  • 492,000 frost free fridge freezers were made between 2000 and 2006 with a fault that means they can catch fire. 114,977 are still in homes

None of the affected products are in production anymore.