- 3 updates
The chief executive of consumer charity Which? has backed the £7.38m fine handed to insurance giant Swinton over its mis-selling of monthly add-on insurance policies.
Insurance retailer Swinton "prioritised profit" over customer service, according to the Financial Conduct Activity (FCA), which issued a £7,380, 400 fine to the group over its mis-selling.
One of the largest insurance retailers on Britain's high street has been fined over £7m for mis-selling monthly add-on insurance policies.
The Financial Conduct Authority (FCA) has disciplined Swinton Group Limited (Swinton) over its aggressive sales strategy and failure to treat customers fairly in telephone sales.