Lorraine Brewin was admitted to hospital for a routine varicose vein surgery, during surgery a main vein was severed and complications following that led to her having her left leg amputated.
Lorraine's story is an example of the sort of 'never' events which are not supposed to happen within the NHS.
Lorraine said: "I just thought I'd be in that day, home in the afternoon and in a week or so returning to work. I never envisioned that I'd end up like this, it's something that never entered my head.
"Everything's changed, you become dependent on the people around you."
Health Secretary Jeremy Hunt told ITV News that there was "merit" in the proposal for a 'wilful neglect' criminal offence but stopped short at saying the Government would implement the idea.
Professor Don Berwick, who conducted a review into NHS patient safety, told ITV News that the proposal of a new criminal offence for 'wilful neglect' would only be used in "extremely rare" cases.
Changing the culture of the NHS will "trump" any new rules and strategies, Professor Don Berwick's review said.
Improving patient safety should "permeate every action and level in the NHS", the report added.
The Government-ordered report said "achieving a vastly safer NHS will depend far more on major cultural change than on a new regulatory regime".
Professor Don Berwick's report into patient safety said the NHS must:
- Recognise the need for wide systemic change.
- Abandon blame as a tool and trust the good intentions of staff.
- Realise that transparency is essential.
- Make sure the staff have pride and joy in their work, not fear.
All the experts are now telling the Government to get a grip on staffing levels. The time for excuses is over.
Don Berwick has today joined Robert Francis and Bruce Keogh in warning of the dangers understaffed wards. It's been six months since a public inquiry told the Government to get clarity on safe staffing levels. Since then, the job cuts have continued and now 1 in 10 hospitals do not have enough staff.
– Andy Burnham, Shadow Health Secretary
While Ministers dragged their feet, over 800 nursing jobs were lost last month alone – now totalling almost 5000 since the election. David Cameron must now urgently intervene to ensure safe staffing levels in our hospitals. These dangerous cuts to nursing posts prove you can’t trust the Tories with the NHS.
Health Secretary Jeremy Hunt told ITV News he will consider Professor Don Berwick's proposal that a new criminal offence for 'wilful neglect' should be made law.
A review of patient safety by Professor Don Berwick has been published and among the key findings are:
- A new criminal offence for 'wilful neglect' should be made law.
- Guidelines on how many staff should be on a ward at one time.
- Criticising the system of regulation in the NHS as too complex.