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The consumer group Which? said the Government must give regulators more powers to crack down on "unscrupulous claims firms" that contact consumers about mis-sold PPI claims "without permission."
Richard Lloyd, executive director at Which? said, "Consumers can register their frustration with nuisance calls by using our new complaints tool which will send a clear message that more needs to be done to stop this menace."
Mr Lloyd's comments came as the Citizens Advice Bureau said more than 30 million people have received unwanted messages about claiming for mis-sold PPI.
The Citizens Advice Bureau wants cold calls about the mis-selling of Payment Protection Insurance (PPI) to be banned and said it is "completely unacceptable" for calls to disrupt family time and work meetings.
According to the Citizens Advice Bureau of the 30 million people who were disturbed by an unwanted cold call about mis-sold Payment Protection Insurance (PPI):
- One-in-four people (27%) received their most recent call during a family meal, while around one-in-seven (14%) received the call at work, including during meetings and presentations.
- Approximately one-in-eight (13%) were disturbed while enjoying a film or watching TV.
- Texts to mobiles, telephone calls and automate messages were the three most common ways in which people were contacted about PPI claims.
- Citizens Advice research found 56% of complaints about PPI claims management stemmed from cold calls.
More than 30 million people have received unwanted messages about claiming for mis-sold Payment Protection Insurance (PPI), according to figures released by the Citizens Advice Bureau.
Two-thirds of British adults, equivalent to 32 million people, said they have received an unwanted telephone call, text, email or letter about PPI, the figures show.
Of these, 98% did not feel that they had given their permission to be contacted in this way, and 55% estimate that they were contacted more than 10 times in the past 12 months.