RBS branches to open early after IT problems

More than 1,000 NatWest and RBS branches will open early on Wednesday after a glitch left customers unable to use credit and debit cards for three hours on Monday evening.

Live updates

Advertisement

Third time RBS Group customers let down

RBS, NatWest and Ulster Group agreed to compensate customers in March after many experienced problems using their bank cards and with online and phone banking services.

RBS later released a statement blaming the problems on a "hardware fault".

In June 2012, another apparently unrelated software issue left millions customers unable to access their accounts, costing the banks some £125 million in compensation.

RBS and NatWest customers vent anger on Twitter

Twitters users are reporting problems using their RBS and NatWest cards and using online banking services.

Advertisement

RBS Group banks working to fix 'some technical issues'

NatWest, RBS and Ulster Bank have said they are having "some technical issues" after numerous reports on Twitter from angry users.

Load more updates Back to top

Latest ITV News reports