RBS branches to open early after IT problems

More than 1,000 NatWest and RBS branches will open early on Wednesday after a glitch left customers unable to use credit and debit cards for three hours on Monday evening.

Latest ITV News reports

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Third time RBS Group customers let down

RBS, NatWest and Ulster Group agreed to compensate customers in March after many experienced problems using their bank cards and with online and phone banking services.

RBS later released a statement blaming the problems on a "hardware fault".

In June 2012, another apparently unrelated software issue left millions customers unable to access their accounts, costing the banks some £125 million in compensation.

RBS and NatWest customers vent anger on Twitter

Twitters users are reporting problems using their RBS and NatWest cards and using online banking services.

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Standing at the checkout in Aldi being judged by the cashier. I have money, honest! You are in charge of my money! Sort it out!! #natwest

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Drove all the way to cineworld to find out RBS is down and cards are being declined in all machines ? should maybe start carrying cash

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Thanks to cyber Monday I can't access any cash machines nor online banking or pay by card....yet again the natwest/rbs have tech trouble!

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RBS Group banks working to fix 'some technical issues'

NatWest, RBS and Ulster Bank have said they are having "some technical issues" after numerous reports on Twitter from angry users.

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We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience

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We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience

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We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience

NatWest reported problems with its mobile banking services in May and in March.

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