Gatwick Airport chiefs 'may face probe' over Christmas chaos

Gatwick chiefs face a possible investigation over Christmas travel misery at the airport amid criticism from travellers. There was chaos at the airport on Christmas Eve after a power outage at its North Terminal.

Live updates

Christmas problems at Gatwick airport to be examined

The Civil Aviation Authority said it expected Gatwick bosses to examine exactly what caused Christmas chaos at the airport before deciding what further action to take.

Asked about a possible investigation, the spokesman said:

We need to know exactly what happened at the airport. Once we have that information we can decide if there is any further action we need to take.

– Civil Aviation Authority spokesman

Gatwick 'may face probe over chaos'

Gatwick Airport chiefs face a possible investigation over problems faced during the Christmas period amid criticism from travellers.

The airport saw some of the worst chaos on Christmas Eve after a power outage at its North Terminal led to "significant power outages and delays".

Some passengers complained of difficulties retrieving their luggage at Gatwick. Credit: Lilly Evans

Passengers complained of a lack of information and spoke of four-hour delays as more than 35 flights were cancelled.

Advertisement

No Heathrow Express trains today or Boxing Day

There will be no Heathrow Express trains today or on Boxing Day, the account for the train service said.

easyJet to run some replacement Gatwick flights today

Airline easyJet said it would be operating a limited number of flights from Gatwick Airport today to replace ones that should have operated yesterday.

These include flights to Faro, Basle, Malaga, Alicante and Amman, while passengers from a cancelled flight from Gibraltar to Gatwick will be travelling on one from Malaga today.

EasyJet said it would be unable to schedule any further flights today because of limited capacity at airports and crew availability.

A spokesman said:

Due to the high amount of cancellations that were unavoidable on the 24th, we are currently working on a plan to repatriate all passengers back to their destinations as soon as possible.

But please be advised this may take a couple of days whilst the programme resumes to normal operation from Thursday.

'Total mess' at Gatwick as travellers seek luggage

A passenger at Gatwick Airport has told ITV News there is "total mess" after flight cancellations and delays after a power failure in the north terminal led to a backlog of luggage.

Lilly Evans said: "bags are mixed, those that were destined to go on cancelled flights to different destinations and those who landed in UK".

A traveller checks a tag on some luggage Credit: Lilly Evans

The airport has said that "a full service" will be in operation today but advises passengers to check with airlines for the status of their flights as most will now be running from its south terminal.

A Gatwick official arrives to advise passengers Credit: Lilly Evans

Advertisement

Luggage backlog at Gatwick Airport after travel delays

Hundreds of passengers at Gatwick Airport have been left without their luggage after delays and cancellations after a power outage in its north terminal.

One passenger waiting to get his bags back after an earlier flight cancellation tweeted this picture.

There appears to be a large backlog of passenger luggage at Gatwick Airport Credit: Twitter/5_ASJ

Gatwick travellers vent amid Christmas disruption

Some frustrated passengers affected by travel disruption at Gatwick Airport after a partial power failure in its north terminal have taken to Twitter to express their anger.

Gatwick to operate 'a full service' on Christmas Day

Gatwick Airport has said that a full service will be in operation today after a power failure in North Terminal caused widespread disruption on Christmas Eve.

Load more updates Back to top