1:46 am, Sat 28 Dec 2013
NatWest has apologised to customers after its online service were disrupted by a 'denial-of-service' cyber attack. In a statement, a spokesperson said:
Due to a surge in internet traffic deliberately directed at the NatWest website, some of our customers experienced difficulties accessing our customer web sites this evening.
This deliberate surge of traffic is commonly known as a distributed denial of service (DDoS) attack. We have taken the appropriate action to restore the affected web sites.
At no time was there any risk to customers. We apologise for the inconvenience cause.
1:17 am, Sat 28 Dec 2013
As reports emerge of online banking issues with NatWest, ITV News has asked whether you were affected tonight.
Yes I was affected by it. Wish I never banked with this bank worst ever.
– Amy Walker
I just used mine no problems.
– Colin Crotty
Nope I have logged onto my NatWest account twice today and transferred money not a problem.
– Kirsty Butler
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12:52 am, Sat 28 Dec 2013
NatWest has said that its online banking system is now working after customers reported problems transferring money and using the site.
12:49 am, Sat 28 Dec 2013
NatWest customers are continuing to report issues with transferring money as the online banking system apparently faced a glitch tonight.
Asked whether Mr Curry was receiving any error messages, he responded:
12:08 am, Sat 28 Dec 2013
A NatWest customer has told ITV News that there have been problems accessing the online banking site. Ben Jeffrey added that payments online are "not being authorised".
Read: Natwest customers report online banking issues
11:43 pm, Fri 27 Dec 2013
NatWest customers are reporting problems with its online banking service, just weeks after another IT systems breakdown.
Read: RBS branches to open early after IT problems