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Local authorities and transport companies should face fines if they fail to provide adequate care for stranded passengers, the head of the Commons transport committee has said.
Louise Ellman told Daybreak adverse weather conditions "can be predicted" and it was "the responsibility" of the authorities to "make provision" during disruption.
"Passengers want to know what it is happening. People are reasonable and they do realise where there is bad weather, there will be disruption.
"But they do need to know what is happening and know when that disruption is likely to end."
Local councils were "as prepared as ever" to deal with bad weather with "1.4 million tonnes of salt stockpiled" to grit roads with, the Local Government Association (LGA) said.
Peter Box, the chairman of the Local Government Association's economy and transport board said councils were prepared for snow.
Road, train and plane operators must work more closely with the Met Office and other forecasters if travel disruption is to be avoided in winter months, a group of MPs has said.
In a wide-ranging report into winter travel, the transport committee said:
- It is vital passengers receive up-to-date information of changes and disruption whenever possible.
- More needs to be done to keep pavements clear of snow and ice.
- Adverts broadcast across the whole of the UK should be used to educate people on how best to clear ice and snow from outside their homes.
- The Civil Aviation Authority (CAA) needs to get better at communicating with airport passengers and make sure travel information is shared at airports across the UK
- The Highways Agency should make real-time travel information more accessible by reviewing barriers on this data and identify the best technology to do so.
- The Office of Rail Regulation needs to put pressure on rail companies to develop clear policies on working out how long disruption will last.
More must be done to manage Britain's transport system during the winter months as the disruption just before Christmas showed delayed trains and buses were "not just caused by snow", MPs said.
Floods and gales plagued travellers during the Christmas rush, not just snow and ice, the transport committee said.
Aviation regulators had to "get to the bottom of went wrong" at Gatwick airport when passengers were left stranded with little help, the committee's chairwoman Louise Ellman, said.
Launching the report today, Mrs Ellman said: "Disruption to transport is not just caused by snow. We saw recently the impact of severe storms and flooding on transport services.
"At Gatwick, thousands of passengers were stranded over the Christmas period due to a power failure during stormy weather. The CAA must get to the bottom of what went wrong and how airports across the country can avoid similar situations in the future."