Virgin Media apologises after customers spammed

Virgin Media customers said they are being spammed with "hundreds" of emails after a group message error. The company said "no further emails are able to be sent in this manner".

Virgin Media: No further emails can be sent in this way

Virgin Media said "no further emails are able to be sent in this manner" after some of its customers complained they were being spammed following a group email.

A Virgin Media spokesperson said:

A small proportion of our customers have received an email from one of our suppliers which, if they reply-all, it is sent to a wider group.

We’re investigating exactly what has happened ... We apologise for the inconvenience caused.

Virgin Media 'investigating' group email error

Virgin Media has told its customers it is "investigating" what went wrong after they were able to "reply all" to a group message.

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@louisagummer Hi Louisa, we are currently investigating what has gone wrong here HB

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@chrisj_brown Hi Chris. Rest assured we're working to fix this ASAP. Apologies for any inconvenience caused. MYa

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@alexlspeed Hi Alex, Thanks for letting us know you've been affected by this. We're working on resolving the issue as we speak ^WM.

Read: Virgin Media customers spammed after email blunder

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Virgin Media customers spammed after email blunder

Virgin Media customers said they are being spammed with "hundreds" of emails after they were able to "reply all" to a group message sent by the firm.

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My little iPad is getting a bit exhausted - this is since 5pm or so! @virginmedia talk to us, when will it stop? http://t.co/VQDugcpofh

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Come on @virginmedia Why no tweet about your mess up with http://t.co/M1uwDKOQUi emails? Now hundreds of spam messages! #virginfail

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I've never been so popular! Thanks to @virginmedia incompetence I'm getting 100s of emails. Potential new friends... #desperate