Ofgem orders E.ON to pay £12m to vulnerable customers

Energy supplier E.ON is to pay £12 million to vulnerable customers as part of a redress package after an Ofgem investigation found the company broke energy sales rules between June 2010 and December 2013

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Vulnerable customers to get '£35 each' after Ofgem probe

ITV News Economic Editor Richard Edgar has tweeted:

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Eon feels the heat as it's fined £12 million by the regulator for misselling contracts as recently as December last year.

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Eon will pay its vulnerable customers (who get Warm Home Discount) about £35 each - there are about 1/3 of a million of them

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Eon misled customers and its management failed to put checks in place to stop this.

Read: E.ON to pay £12m to customers after Ofgem probe

E.ON to pay £12m to customers after Ofgem probe

Energy supplier E.ON is to pay £12 million to vulnerable customers as part of a redress package after an Ofgem investigation found the company broke energy sales rules between June 2010 and December 2013

Energy firm E.ON to pay £12 million to customers after Ofgem mis-selling probe. Credit: Chris Radburn/PA Wire

Read: Energy firm E.ON raises prices

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