- 3 updates
The Conservatives have accused Labour of bringing Britain's economy to its knees, after it announced proposals to revoke energy companies' licences helping protect the interests of the public. A Conservative Party spokesman said:
A new energy regulator would be charged with producing an annual scorecard for energy suppliers, reporting on the company's performance and identifying any possible areas of concern, Labour has announced.
Shadow energy and climate change secretary Caroline Flint said: "The public have a right to be treated fairly by energy companies. Where firms fail to meet these standards, there must be tough and decisive action. Too often energy companies seem to view the regulator's fines as a cost of doing business - not as a warning to get their act together.
"Of course consumers must be compensated - but if energy companies persist in mistreating their customers they must know their licence could be on the line."
A Labour government would give a new energy regulator the power to revoke energy companies' licences to help protect the interests of the public, the party announced today.
Shadow energy and climate change secretary Caroline Flint accused the Government of presiding over a "broken energy market" and said Labour would hand a tough new regulator the capability to cancel energy companies' licences where there were repeated instances of the most "serious and deliberate breaches of their licence conditions which harm the interests of consumers".
Figures obtained under the Freedom of Information Act, she claimed, showed energy companies had continued to "mistreat their customers" and face another 16 probes into mis-selling, poor customer service and other bad practice, despite Ofgem issuing 30 fines, totalling more than £87 million since 2001.