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No more little blue pens for Argos customers

Argos is to stop using the traditional little blue pen and slip of paper to take orders. Credit: Kirsty Wigglesworth/PA

Argos is set to lose one of its most recognisable features as it plans to stop using the traditional little blue pen and slip of paper to take orders.

The pens, slip and the catalogue have long been a staple of the high street store but the decision has been made to move to touch screens according to the Times (£).

The tiny pens with a small slip of paper are used for customers to write down the catalogue numbers of the items they wanted - but the system will now move to touch screens with the order going digitally.

Argos set to launch tablet computer aimed at teens

Argos is launching MyTablet on Wednesday. Credit: Argos

High street chain Argos is launching its own brand of tablet computer designed "with teenagers in mind".

The 7-inch device, called MyTablet, will cost £99.99 when it goes on sale on Wednesday.

A spokesman said the device has been designed "with teenagers in mind offering all the functionality of a traditional tablet with built-in parental controls for younger users".

It will run Google's Android Jelly Bean 4.2.2 operating system and comes pre-loaded with apps, including Facebook and Twitter, and games.


eBay launches collection service with Argos

Shoppers on eBay will be able to collect items purchased online from high street stores under two new schemes.

The digital retail giant today launched its Click and Collect service, which allows customers to pick up goods from a variety of major shops:

eBay also announced a trial partnership with Argos involving 50 of its smaller sellers, from whom shoppers will be able to buy items and collect them in Argos stores:

Customers on Argos slump: 'The format is very 1990s'

ITV News Business Editor Laura Kuenssberg asked her Twitter followers why they might have stopped shopping at Argos.

Below is a selection of responses she received:

Argos has 'no plans' to phase out hard-copy catalogue

Argos said its hard-copy catalogues will continue to be printed twice a year.

An Argos spokeswoman told ITV News that the company has "no plans" to phase out its famous hard-copy catalogue in the "foreseeable future".

Confusion is likely to have arisen after the retailer's half year results statement said its transformation plans included "repositioning Argos as a digitally-led business from a catalogue-led business."


Argos must be 'digitally-led business', says boss

Terry Duddy, Chief Executive of Home Retail Group, outlined the plans for a new-look Argos business:

We have also concluded a comprehensive business review of Argos which highlighted a clear opportunity to transform the business through increased investment in digital technologies.

The transformation plan aims to deliver growth by repositioning Argos as a digitally-led business from a catalogue-led business, leading the market growth of digital commerce through online, mobile and tablet, and offering customers more products with the fastest, most convenient fulfilment options.

This plan provides the right approach for Argos to achieve a long-term sustainable performance and profit recovery.

Argos admits need for 'digital repositioning' as profits down 37%

Retailer Argos admits it needs to 'reposition for a digital future' after posting disappointing results:

  • Benchmark profit before tax down 37 percent to £18 million
  • Earnings per share down 44 percent to 1.4p

Its management plans to invest around £100 million per year in the business over the next three financial years.

Argos store closure threat as Argos profits slide

Argos has suffered a slide in profits, threatening some stores with closure. Home Retail Group, which owns the chain, says 230 store leases are due for renewal in the next five years. They could be put up for relocation or shut down.

  • Home Retail has scrapped its final dividend
  • Suffered a 9% drop in like-for-like sales
  • 60% plunge in operating profits £94.2 million
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