Banking is in the middle of a "100 year transformation", says Barclays' CEO Antony Jenkins - but how much success is he having?
Barclays is reviewing its trading practices as regulators investigate possible manipulation of the foreign currency market.
Eight men have been arrested over a £1.3 million theft by a gang who took control of a Barclays Bank branch computer system.
Barclays chief executive Antony Jenkins has said the significant costs endured by the bank over the last year was a factor in his decision not to take his annual bonus for 2013.
Mr Jenkins, who would have been entitled to a payout of up to £2.75 million, said the conduct issues that hit the bank in the last year had led him to conclude that it would not be right to accept a bonus offered by the board.
"I am aware of the very significant costs which have been required to address legacy litigation and conduct issues in 2013, as well as to exit assets and businesses we no longer wish to participate in," Mr Jenkins said in a statement.
"When combined with the substantial rights issue we completed in the autumn, I have concluded that it would not be right, in the circumstances, for me to accept a bonus for 2013, and I have therefore respectfully declined the one offered to me by the Board."
Mr Jenkins also declined his annual bonus last year, meaning he has yet to receive the payout since taking over from Bob Diamond at the bank in August 2012.
Barclays chief executive Antony Jenkins has declined his annual bonus for 2013.
Barclays has denied it is planning a "significant reduction" to its UK branches, amid reports they were planning to close 400 of its 1,600 sites.
The bank admitted there will be fewer traditional branches in the future but said the network was still an important part of its banking service.
A Barclays spokesman said: "We have no plans to announce significant reductions to our UK branch network.
"Increasing use of technology is changing the way in which customers choose to do their banking and creates opportunities for Barclays to offer services in new ways, complementing the branch network."
Barclays is closing branches - but customers are told not to worry.
A series of smart solutions will fill the gap - including apps (incidentally the supermarket Asda also seems to be part of the plan).
Barclays itself had a cash card glitch back in 2009.
There is no doubt that Britains' banks are under great pressure to streamline - earlier this week we reported more than 1,000 job losses at RBS - but banks have a lot of work to do to reassure customers that banking IT will ease rather than blight the transition.
Barclays plans to wield the axe in shedding several hundred jobs at its investment bank, understood to be under pressure to cut costs amid tighter regulations and falling revenues.
Chief executive Antony Jenkins is also expected to unveil new five-year financial targets when he presents results on February 11, according to the Financial Times (£).
Mr Jenkins took over from Bob Diamond in 2013 when the former bank boss was forced out because of the Libor rate manipulation scandal. He has focused on cutting costs by £1.7bn by next year and cleaning up the bank's culture, including "good citizen" aims for society, customers and staff.
Barclays chief executive Antony Jenkins will next month take an axe to the cost structure of the bank, promising to close a quarter of its 1,600 branches in the UK and cutting hundreds of investment banking jobs, as he outlines five-year targets.
The closures illustrate the bank's increasing view of technology offering improvements in customer care while cutting costs, according to analysts cited by the Financial Times (£).
The bank is to replace some of its 400 branches with smaller units in Asda Supermarkets.
The Unite union, which represents many Barclays workers, says the bank's decision to cut up to 1,700 jobs is 'a colossal mistake'.
The union said frontline roles, including cashiers, personal bankers, operational specialists, branch managers and assistant managers will go throughout 2014.
It claimed that customer service would be affected by the changes and said Barclays risked damaging its reputation.
In a statement Barclays said fewer of its customers were using branches.
Barclays bank says changes in the way customers use its branches is behind the decision to cut up to 1,700 jobs.
In a statement it said that new technology meant that fewer everyday transactions were now done in high street branches.
The bank said it would provide a better service with less staff.
It has started a voluntary redundancy scheme.
– Barclays statement
The way in which our customers access their banking services is changing rapidly.
More and more people are choosing to use smartphones and technology for everyday transactions - using branches only when they need access to expertise.
As a result of technological changes, we will be able to provide better service for our customers with fewer staff in our branches.
Barclays is to axe 1,700 jobs from across its branch network, according to the Unite union.