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Thousands of Barclays' customers files 'stolen and sold'

Thousands of confidential files relating to customers of Barclays Bank were allegedly stolen and sold on to rogue City traders, according to a report in The Mail on Sunday.

Confidential files relating to customers of Barclays Bank were allegedly stolen and sold on to rogue City traders. Credit: PA

The paper said that a whistleblower exposed the leak, which allegedly involves a database of up to 27,000 files containing information including customers' earnings, savings, mortgages, health issues and insurance policies.

Rogue City traders used the 'Barclays leads' between December 2012 and September last year to persuade a number of victims to buy rare earth metals that did not exist, it is claimed.

Each report is about 20 pages long, and among the victims are doctors, businessmen, scientists, a musician and a cleaner, the newspaper said.

Barclays boss: 'Not right for me to take 2013 bonus'

Barclays chief executive Antony Jenkins has said the significant costs endured by the bank over the last year was a factor in his decision not to take his annual bonus for 2013.

Mr Jenkins, who would have been entitled to a payout of up to £2.75 million, said the conduct issues that hit the bank in the last year had led him to conclude that it would not be right to accept a bonus offered by the board.

Barclays chief executive Antony Jenkins has announced that he will not take his annual bonus for 2013. Credit: PA Wire

"I am aware of the very significant costs which have been required to address legacy litigation and conduct issues in 2013, as well as to exit assets and businesses we no longer wish to participate in," Mr Jenkins said in a statement.

"When combined with the substantial rights issue we completed in the autumn, I have concluded that it would not be right, in the circumstances, for me to accept a bonus for 2013, and I have therefore respectfully declined the one offered to me by the Board."

Mr Jenkins also declined his annual bonus last year, meaning he has yet to receive the payout since taking over from Bob Diamond at the bank in August 2012.

Read: Barclays CEO determined to change bank's culture

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Barclays denies 'significant' cut in UK branches

Barclays has denied it is planning a "significant reduction" to its UK branches, amid reports they were planning to close 400 of its 1,600 sites.

Barclays has denied it is planning a significant reduction to their UK branches. Credit: Dominic Lipinski/PA Wire

The bank admitted there will be fewer traditional branches in the future but said the network was still an important part of its banking service.

A Barclays spokesman said: "We have no plans to announce significant reductions to our UK branch network.

"Increasing use of technology is changing the way in which customers choose to do their banking and creates opportunities for Barclays to offer services in new ways, complementing the branch network."

Can customers bank on new technology?

by - Consumer Editor

Barclays is closing branches - but customers are told not to worry.

A series of smart solutions will fill the gap - including apps (incidentally the supermarket Asda also seems to be part of the plan).

Barclays customers are being told not to worry after the announcement to close some branches. Credit: Press Association

After a series of ATM failures involving other banks, public opinion of banking technology is probably at an all time low.

Barclays itself had a cash card glitch back in 2009.

There is no doubt that Britains' banks are under great pressure to streamline - earlier this week we reported more than 1,000 job losses at RBS - but banks have a lot of work to do to reassure customers that banking IT will ease rather than blight the transition.

Barclays to cut 'several hundred jobs'

Barclays plans to wield the axe in shedding several hundred jobs at its investment bank, understood to be under pressure to cut costs amid tighter regulations and falling revenues.

Antony Jenkins, Group Chief Executive of Barclays Credit: Gareth Fuller/PA Wire/Press Association Images

Chief executive Antony Jenkins is also expected to unveil new five-year financial targets when he presents results on February 11, according to the Financial Times (£).

Mr Jenkins took over from Bob Diamond in 2013 when the former bank boss was forced out because of the Libor rate manipulation scandal. He has focused on cutting costs by £1.7bn by next year and cleaning up the bank's culture, including "good citizen" aims for society, customers and staff.

Read: Barclays bank to close a quarter of its branches

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Barclays bank to close a quarter of its branches

Barclays chief executive Antony Jenkins will next month take an axe to the cost structure of the bank, promising to close a quarter of its 1,600 branches in the UK and cutting hundreds of investment banking jobs, as he outlines five-year targets.

Barclays bank is to close a quarter of its branches. Credit: Dominic Lipinski/PA Wire/Press Association Images

The closures illustrate the bank's increasing view of technology offering improvements in customer care while cutting costs, according to analysts cited by the Financial Times (£).

The bank is to replace some of its 400 branches with smaller units in Asda Supermarkets.

Unite: Barclays job cuts 'a colossal mistake'

Barclays says it needs fewer staff at branches as customers increasingly only use them for expertise Credit: Reuters

The Unite union, which represents many Barclays workers, says the bank's decision to cut up to 1,700 jobs is 'a colossal mistake'.

The union said frontline roles, including cashiers, personal bankers, operational specialists, branch managers and assistant managers will go throughout 2014.

It claimed that customer service would be affected by the changes and said Barclays risked damaging its reputation.

In a statement Barclays said fewer of its customers were using branches.

Barclays: jobs cut because 'banking is changing'

Barclays bank says changes in the way customers use its branches is behind the decision to cut up to 1,700 jobs.

In a statement it said that new technology meant that fewer everyday transactions were now done in high street branches.

The bank said it would provide a better service with less staff.

It has started a voluntary redundancy scheme.

The way in which our customers access their banking services is changing rapidly.

More and more people are choosing to use smartphones and technology for everyday transactions - using branches only when they need access to expertise.

As a result of technological changes, we will be able to provide better service for our customers with fewer staff in our branches.

– Barclays statement
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