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Birds Eye customers offered full refund

Birds Eye have said that customers who have purchased products will be bale to claim a full refund.

The company recalled the three products as a precaution after horsemeat was found in another Birds Eye product in Belgium

Beef Lasagne 400g, Traditional Spaghetti Bolognese 340g, Shepherd’s Pie 400g have been recalled by Birds Eye
Beef Lasagne 400g, Traditional Spaghetti Bolognese 340g, Shepherd’s Pie 400g have been recalled by Birds Eye Credit: Birds Eye

In a statement Birds Eye said: "We will give consumers who bought any of these products a full refund. If you have any questions or require details on how to obtain a refund please contact our Consumer Services Careline on: 0800 9175410 (or from the Republic of Ireland call 01800 818899).

"We want to apologise to consumers and reassure them that we will keep them fully informed and that we are taking action to deal with this issue."

Birds Eye: Horse DNA discovery 'clearly unacceptable'

Since the first discovery of horsemeat in some beef products produced by a number of manufactures and retailers, we at Iglo Foods Group, the parent company of Birds Eye, have been checking the integrity of all our own beef products.

We aim to uphold the highest standards of food production and labelling and the reliability of our supply chain is fundamental in delivering this.

We therefore immediately initiated a Europe-wide testing programme for horse DNA and completed audits of all our suppliers. We have now conducted tests on all of our beef products.

Regrettably, we have found one product, Chilli Con Carne, produced for us by Frigilunch N.V. and sold in Belgium, that has tested positive for horse DNA at 2%. Whilst this is not a food safety issue, it is clearly unacceptable.

– Iglo Foods Group, the parent company of Birds Eye, statement

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