Live updates

Check if your Hotpoint dishwasher is a faulty model

One of the faulty Hotpoint dishwashers. Credit: Hotpoint

Hotpoint has issued a national safety notice in relation to dishwasher models FDW20, FDW60 and DW65A after it was discovered 71,000 were a potential fire hazard.

Find out what to do if you believe your dishwasher is one of those affected

Read: Man describes how his Hotpoint dishwasher caught fire

Advertisement

Hotpoint on dishwasher safety notice issue

Michelle Gorringe-Smith, Marketing Director, Hotpoint, has spoken to ITV News about the safety notice issued in relation to dishwasher models FDW20, FDW60 and FDW65A.

She said that after discovering there may be a particular issue: "It did take us six months to really piece that jigsaw together and to identify the real repair that was required but as soon as we did our priority was to contact our customers.”

Read: Hotpoint issues safety notice for 71,000 dishwashers

Couple lose pet dogs after faulty dishwasher fire

A Norfolk couple have described how a blaze at their home was caused by a faulty dishwasher as they waited for a visit from an engineer

Marga Kapenaar and her husband Derek have told how they came close to death as a result of the fire which claimed the lives of their four pet dogs.

ITV News' Consumer Editor Chris Choi reports.

Read more: Dishwasher fire risk recalls

Advertisement

Faulty dishwasher fire could have been 'a tragedy'

Dorset Fire and Rescue Service's fire officer Stuart Granger said the blaze caused by a faulty dishwasher in a house today could have been "an absolute tragedy."

Dorset Fire and Rescue Service's fire officer Stuart Granger. Credit: ITV News

ITV News has reported on the dangers of faulty white goods in homes despite a national recall and a faulty Bosch dishwasher caused a fire in the early hours of this morning.

Mr Granger said: "They (faulty dishwashers) do pose quite a significant risk. We are starting to see quite a few of these fires occurring, maybe through better awareness, but even so they are occurring.

"If they (the people involved in today's fire) didn't have an escape plan and didn't have smoke detectors, there is a good chance we could be looking at an absolute tragedy in that house overnight."

Read: Recalled faulty dishwasher causes house fire

Read: Do you own a potentially dangerous Bosch dishwasher?

Bosch: Affected dishwashers should not be used

We have not stated that affected machines are OK to use unattended.

If customers have any questions there is an FAQ section on www.repairaction.co.uk.

The risk of potential fire is low and as customers use their machines very differently we would recommend them to use common sense, and in line with the appliance user guide/handbook.

If consumers believe that they have one of the affected models, they should call the helpline at 0800 0234881 or visit www.repairaction.co.uk to schedule a free repair.

– Bosch spokesperson

Read: Recalled faulty dishwasher causes house fire.

Read: Do you own a potentially dangerous Bosch dishwasher?

Load more updates

Advertisement

Today's top stories