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Faulty dishwasher fire could have been 'a tragedy'

Dorset Fire and Rescue Service's fire officer Stuart Granger said the blaze caused by a faulty dishwasher in a house today could have been "an absolute tragedy."

Dorset Fire and Rescue Service's fire officer Stuart Granger. Credit: ITV News

ITV News has reported on the dangers of faulty white goods in homes despite a national recall and a faulty Bosch dishwasher caused a fire in the early hours of this morning.

Mr Granger said: "They (faulty dishwashers) do pose quite a significant risk. We are starting to see quite a few of these fires occurring, maybe through better awareness, but even so they are occurring.

"If they (the people involved in today's fire) didn't have an escape plan and didn't have smoke detectors, there is a good chance we could be looking at an absolute tragedy in that house overnight."

Read: Recalled faulty dishwasher causes house fire

Read: Do you own a potentially dangerous Bosch dishwasher?

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Bosch: Affected dishwashers should not be used

We have not stated that affected machines are OK to use unattended.

If customers have any questions there is an FAQ section on www.repairaction.co.uk.

The risk of potential fire is low and as customers use their machines very differently we would recommend them to use common sense, and in line with the appliance user guide/handbook.

If consumers believe that they have one of the affected models, they should call the helpline at 0800 0234881 or visit www.repairaction.co.uk to schedule a free repair.

– Bosch spokesperson

Read: Recalled faulty dishwasher causes house fire.

Read: Do you own a potentially dangerous Bosch dishwasher?

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Dishwasher owners flood Bosch call centre

Bosch has said it has been inundated with calls from dishwasher owners after ITV News found almost half a million faulty machines made by the firm were still in use.

Our call centre has peaked! We have all 50 available agents on the phone and calls are queing – we also have an additional 30 lines to an outsourced back up call centre that are full.

– Bosch spokesperson
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