A planned four-day strike from Friday by British Airways cabin crew has been suspended to allow fresh talks to be held, union sources said.Read the full story ›
Airline boss Willie Walsh says the IT crash that left passengers stranded may have been caused by an engineer's "mistake".Read the full story ›
British Airways is facing calls to "automatically compensate" passengers caught up in the bank holiday chaos.Read the full story ›
British Airways cabin crew will hold a four-day strike as their long-running dispute over pay continues.Read the full story ›
The airline says a 'power surge' was to blame for the disruption to its data system but electricity network tells ITV News that's "not so".Read the full story ›
The impact of the crisis is ongoing for travellers despite flights resuming as British Airways counts the cost of a disastrous weekend.Read the full story ›
The Chief Executive of British Airways has apologised "profusely" to passengers who experienced "hardship" over the weekend as flights were cancelled after an IT glitch.
Alex Cruz denied the outsourcing of British Airways jobs was to blame for a "catastrophic" IT failure that brought the airline's operations to a halt.
He further offered assurances that no customer data or any list, including terror watch lists, had been compromised by the glitch.
British Airways passengers are facing a third day of travel chaos at Heathrow as the airline continues to deal with the aftermath of a global IT crash.
Both Heathrow and Gatwick airports have warned travellers to check the status of their flights before travelling to the airports.
BA said it will run a full schedule at Gatwick and intends to operate a full long-haul schedule and a "high proportion" of its short-haul programme on Monday.
The airline said it was continuing to make "good progress" in recovering from the worldwide IT glitch that grounded scores of planes, leaving thousands of passengers grounded.
British Airways says it believes a "power supply issue" was the cause of a global IT failure that grounded scores of flights today.
It is feared that it could take days for services to return to normal and clear the backlog of passengers.
Chief executive Alex Cruz said: "We believe the root cause was a power supply issue and we have no evidence of any cyber attack."
Passengers have been told to check the airline website and twitter account for updates about the situation.Read the full story ›