Paul Standerwick has demanded an apology after he was allegedly bitten over 100 times and then given a modest voucher by the airline.Read the full story ›
A British man was apprehended after a flight bound for Orlando was diverted to Boston due to 'disruptive' behaviour.Read the full story ›
British Airways say that IT glitches that caused chaos for some travellers overnight and this morning have now been fixed and passengers are being checked in normally.
The company said they were catching up with the backlog after the problems hit their check-in systems.
The check in system is now working and customers are being checked in as normal in London and overseas.
We are checking in customers as normal, although it may take longer than usual.
We would encourage customers to check in online before they reach the airport.
Passengers have been venting their anger after some faced hours of delays due to a "global" failure with check-in systems at the carrier.
Many said there had been little information from staff, with one saying that she had to help another passenger who became ill due to the long wait.
A number of passengers also reported delays with bag check-ins and collections, though it was unclear if this was directly related to the check-in issues.
Shocking service this am @british_airways checking in for LHR. Even had to look after a sick passenger cos of the long wait to check in
British Airways has said that it is continuing to check in passengers at the UK's two biggest airports after an IT failure at check-in desks which is causing delays at airports around the world.
The carrier asked customers to check-in online to help reduce the backlogs in the system as some angry passengers said they had been delayed for hours.
We are checking in customers at Heathrow and Gatwick Airport this morning, although it is taking longer than usual.
We would encourage customers to check in online before they reach the airport.> We are sorry for the delay to their journeys.
Spokesmen for both Heathrow and Gatwick airports declined to comment.
We are checking in customers as normal at Heathrow and Gatwick this morning.
Passengers at San Francisco airport said they had been waiting for at least three hours at British Airways check-in desks as the airline tried to fix a problem that affected their global check-in system.
Alex Kintzer, who was waiting to check-in last night, posted several videos to his Twitter account showing long queues and frustrated passengers.
Sorry, this content isn't available on your device.
If you can't view the video above, please click here.
Passengers flying out of Britain's busiest airport face long delays after British Airway's check-in system has failed.
Photos on social media show long queues at Heathrow and confused passengers waiting to check in as the airline tries urgently to fix the issue.
A British Airways system check-in failure has caused long delays for passengers at airport terminals around the world.Read the full story ›
British Airways flights direct to Tehran, Iran, from London are set to resume after a four-year gap.Read the full story ›
The airline will no longer provide two meals to economy travellers on flights lasting less than eight-and-a-half hours.Read the full story ›