British Airways says it believes a "power supply issue" was the cause of a global IT failure that grounded scores of flights today.
It is feared that it could take days for services to return to normal and clear the backlog of passengers.
Chief executive Alex Cruz said: "We believe the root cause was a power supply issue and we have no evidence of any cyber attack."
Passengers have been told to check the airline website and twitter account for updates about the situation.Read the full story ›
Passengers on the flight were told they would have to get off the aircraft as it could not take off with the rodent on board.Read the full story ›
British Airways cabin crew are to stage a fresh wave of four strikes from February 22 in a dispute over pay, Unite union has announced.
Unite members are already planning a four-day walkout from February 17 and have held several previous stoppages in January and at the start of this month.
Members of the so-called mixed fleet have taken 11 days of action so far this year in protest at "poverty" pay. Unite said its members at the airline were "piling on the pressure" by striking repeatedly.
British Airways said all of its customers will fly to their destinations during the strikes from Friday. All flights to and from London Gatwick and London City will operate as normal, as will the "vast majority" of flights to and from London Heathrow.
Unite regional officer Matt Smith said it was costing BA thousands of pounds to cover for striking workers.
Our estimates put the amount of money British Airways has spent on defending the dispute and poverty pay at £1 million.
We would urge British Airways to reconsider its costly intransigence and enter talks at Acas and reach an agreement.
British Airways cabin crew are to stage a strike in a long-running dispute over pay.
The four-day walk-out is currently due to take place on 17 February, said the Unite union.
The announcement was made on the second day of a three-day stoppage, which followed a similar strike earlier this week.
A BA spokesman reassured passengers who might be affected saying: "We have flown all customers to their destinations during the previous strikes by mixed fleet Unite and we will ensure this happens again.
"We will publish more details on February 14 once we have finalised our contingency plans", he added.
British Airways cabin crew will launch a fresh wave of strikes on Sunday in a dispute over pay.
Members of Unite will walk out for three days and will strike for a further three days from Thursday.
BA said all its passengers will be able to fly to their destinations despite the industrial action, with just a few short haul Heathrow flights having to be merged.
The workers are in BA's so-called mixed fleet, who have joined the airline since 2010. They claim to be on "poverty pay", saying some are forced to take second jobs.
The strikers will mount picket lines near Heathrow Airport.
This will mean some customers will travel slightly earlier or later in the day than originally booked. We are contacting those customers with the options available to them.
Our pay offer for mixed fleet cabin crew is consistent with deals agreed with more than 90% of British Airways colleagues, including many Unite members.
Unite national officer Oliver Richardson said the airline should "start valuing its staff".
He added: "British Airways needs to stop defending some of the lowest basic salaries in the airline industry and start addressing pay levels, which are forcing mixed fleet cabin crew into debt and second jobs to make ends meet."
BA cabin crew members of Unite now plan to strike on February 5, 6 and 7, as well as for three days from February 9.Read the full story ›
BA said the strikes will impact "only 1 per cent of our total scheduled flights across the three days."Read the full story ›
British Airways will operate all its long-haul services from Heathrow during a 72-hour cabin crew strike starting on Thursday.
And the airline will only be forced to cancel 1% of its short-haul flights when the walk-out, over so-called "poverty pay," begins.
Members of Unite are set to walk out for three days amid "continuing and deepening" anger among members of the so-called mixed fleet crew, who have joined BA since 2010.
Unite claims they are on "poverty" pay rates, with many forced to take on second jobs or turn up for shifts if they are sick because they cannot afford to be off ill.
British Airways cabin crew are to stage a fresh strike in a dispute over "poverty pay".Read the full story ›