British Airways cabin crew will hold a four-day strike as their long-running dispute over pay continues.Read the full story ›
The airline says a 'power surge' was to blame for the disruption to its data system but electricity network tells ITV News that's "not so".Read the full story ›
The impact of the crisis is ongoing for travellers despite flights resuming as British Airways counts the cost of a disastrous weekend.Read the full story ›
The Chief Executive of British Airways has apologised "profusely" to passengers who experienced "hardship" over the weekend as flights were cancelled after an IT glitch.
Alex Cruz denied the outsourcing of British Airways jobs was to blame for a "catastrophic" IT failure that brought the airline's operations to a halt.
He further offered assurances that no customer data or any list, including terror watch lists, had been compromised by the glitch.
British Airways passengers are facing a third day of travel chaos at Heathrow as the airline continues to deal with the aftermath of a global IT crash.
Both Heathrow and Gatwick airports have warned travellers to check the status of their flights before travelling to the airports.
BA said it will run a full schedule at Gatwick and intends to operate a full long-haul schedule and a "high proportion" of its short-haul programme on Monday.
The airline said it was continuing to make "good progress" in recovering from the worldwide IT glitch that grounded scores of planes, leaving thousands of passengers grounded.
British Airways says it believes a "power supply issue" was the cause of a global IT failure that grounded scores of flights today.
It is feared that it could take days for services to return to normal and clear the backlog of passengers.
Chief executive Alex Cruz said: "We believe the root cause was a power supply issue and we have no evidence of any cyber attack."
Passengers have been told to check the airline website and twitter account for updates about the situation.Read the full story ›
Passengers on the flight were told they would have to get off the aircraft as it could not take off with the rodent on board.Read the full story ›
British Airways cabin crew are to stage a fresh wave of four strikes from February 22 in a dispute over pay, Unite union has announced.
Unite members are already planning a four-day walkout from February 17 and have held several previous stoppages in January and at the start of this month.
Members of the so-called mixed fleet have taken 11 days of action so far this year in protest at "poverty" pay. Unite said its members at the airline were "piling on the pressure" by striking repeatedly.
British Airways said all of its customers will fly to their destinations during the strikes from Friday. All flights to and from London Gatwick and London City will operate as normal, as will the "vast majority" of flights to and from London Heathrow.
Unite regional officer Matt Smith said it was costing BA thousands of pounds to cover for striking workers.
Our estimates put the amount of money British Airways has spent on defending the dispute and poverty pay at £1 million.
We would urge British Airways to reconsider its costly intransigence and enter talks at Acas and reach an agreement.
British Airways cabin crew are to stage a strike in a long-running dispute over pay.
The four-day walk-out is currently due to take place on 17 February, said the Unite union.
The announcement was made on the second day of a three-day stoppage, which followed a similar strike earlier this week.
A BA spokesman reassured passengers who might be affected saying: "We have flown all customers to their destinations during the previous strikes by mixed fleet Unite and we will ensure this happens again.
"We will publish more details on February 14 once we have finalised our contingency plans", he added.