Flight delays and rude staff top the list of holidaymaker gripes. But only half of Brits know their rights if something goes wrong.
Three musicians are looking to follow in the footsteps of Adele by winning the Critics' Choice honour at the Brit Awards - but who are they?
Emeli Sande and Ben Howard did the double at the 2013 Brit Awards, winning two awards each, including best British male and female.
After they both lost out to Ben Howard in the best British male category, Olly Murs tweeted this picture of him and Calvin Harris "drowning their sorrows".
Frank Ocean has been named best international male at the 2013 Brit Awards.
Adele made her acceptance speech for Best British Single from Los Angeles, where she is currently rehearsing for the Oscars.
The singer joked about being cut off during her Best Album acceptance speech at last year's Brit Awards.
Adele has won Best British Single for her Bond theme Skyfall at the Brits.
She wasn't there to receive her award, but in a video she made a joke at the expense of last year's awards when her Best Album acceptance speech was cut short.
"Thank you so much for this Brit Award, sorry I can't be with you tonight. I'm in LA rehearsing for the Oscars.
"I won't keep you too long because I don't want to interrupt the Best Album speech at the end of the night....but, I love you all", the singer said.
US duo The Black Keys have won best international group at the Brit Awards.
Foo Fighters star Dave Grohl presenting the award and collected it on their behalf as they did were not in attendance at the ceremony.
Adele's Skyfall - which is the theme tune for the latest Bond film -has won best British single at the Brit Awards.
Coldplay have won best British live act at the Brit Awards.