Flight delays and rude staff top the list of holidaymaker gripes. But only half of Brits know their rights if something goes wrong.
Three musicians are looking to follow in the footsteps of Adele by winning the Critics' Choice honour at the Brit Awards - but who are they?
Emeli Sande and Ben Howard did the double at the 2013 Brit Awards, winning two awards each, including best British male and female.
Mumford & Sons has won best British group at the 2013 Brits Awards.
Robbie Williams performs at the Brit Awards 2013.
Emeli Sande has won best British female artist at the 2013 Brit Awards. The award was presented by Taylor Swift.
Since winning her Critics' Choice prize at last year's Brits, Sande has become one of the biggest stars in music.
Her album Our Version Of Events clocked up 1.39 million sales in the UK last year.
Muse have opened the Brit Awards 2013.
Mitch and Janice Winehouse, parents of late singer Amy Winehouse, say it will be an emotional night at the Brits after her posthumous nomination for British Female Solo Artist.
Muse, who are opening tonight's Brit Awards, have arrived on the red carpet.
They say they're looking out for Rihanna at the Brits, saying they're confident she'll win. The band also say that they're also fans of One Direction.