The UK has slower broadband speeds than many European neighbours, according to new analysis which puts it 31st in the global rankings.Read the full story ›
Ofcom is proposing automatic compensation for poor broadband or landline service - but what could you be eligible for?Read the full story ›
BT will legally separate itself from Openreach in a move designed to allow all internet providers to better meet customers' demands.Read the full story ›
The Chancellor is set to announce an injection of £400m to boost development of full-fibre broadband when he delivers his Autumn Statement.Read the full story ›
Ofcom proposed that BT's Openreach network become a "distinct company" within the BT Group - but stopped short of calling for a sell-off.Read the full story ›
Britain's biggest internet provider reported outages in several areas across the UK on Wednesday morning.Read the full story ›
Three BT broadband adverts have been banned because of misleading claims about its quality compared with Virgin Media and Sky.Read the full story ›
Changes to advertisements for broadband will be brought in to prevent customers from being 'misled' by providers.Read the full story ›
Government initiative will put internet access on similar footing to basic services such as water and electricity.Read the full story ›
Customers are being "held captive" by Broadband services when they try and cancel or change their plans, the Citizens Advice Bureau said.
In the last year alone CAB received more than 3,300 complaints about internet and broadband problems. More than half of these related to sub-standard service.
CAB Chief Executive Gillian Guy said: "People are finding themselves held captive by bad broadband services.
"Internet service providers must not shackle customers seeking a better service with unreasonable fees that can turn into shock debt.
"All internet users need to be able to easily have a way out of inadequate contracts and broadband speeds that only give them daily frustration."