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Inspector: Management has lost grip on basics

Staff at Addenbrooke's Hospital are "extremely caring" and "go the extra mile" but senior management has "lost their grip" on some of the basics, the chief inspector of hospitals said.

Professor Sir Mike Richards of the Care Quality Commission told ITV News Cambridge University Hospitals NHS Foundation Trust had "lost a grip" on basics such as getting staffing levels right.

He said: "Clearly if the staffing levels are too low there are risks to patient safety."

But he praised staff at Addenbrooke's, which is run by the Trust, for going the "extra mile".


Trust 'working as fast as we can' to rectify shortcomings

Jane Ramsey Credit: Good Morning Britain

Cambridge University Hospitals NHS Trust is "disappointed" at the failings uncovered by the CQC and is working "as fast as it can" to put them right, the Trust's chairwoman has said.

Jane Ramsey, Cambridge University Hospitals NHS Trust chairwoman, told Good Morning Britain: "We are very disappointed in the reports.

"We are going to be working as fast as we can on the shortcomings that have been identified and we are determined to put them right."

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