The worst GP surgeries in England have been named after spot checks found one in three practices was failing to meet basic standards.
What would you think if you knew that the CQC might use hidden cameras to check whether the care your mum received was up to scratch?
A mum has spoken to ITV News about her anguish after her son was sent to a care home 130 miles away from the family home.
New mothers often feel "bullied" into breastfeeding, a survey into maternity care found.
The survey by the Care Quality Commission said 41% of women felt "inadequately supported" when feeding their new baby and that the pressure to breastfeed made them feel isolated and guilty.
One new mother said the feeding issue was "the most upsetting part" of her care.
"Midwives and health visitors make you feel bullied into breastfeeding… I was desperate to breastfeed during my pregnancy, and I was devastated when I couldn't, but the comments and the way you are made to feel guilty is totally unacceptable,” the woman said.
The Royal Council of Midwifery said the "NHS continues to fail too many women," who are not able to see the same midwife during and after their pregnancy.
A survey by the health regulator, the CQC, found only 28% of women can rely on the care of the same midwife over the course of their pregnancy.
– Cathy Warwick, the Royal College of Midwives’ chief executive
It is sad to see that in three years the NHS has not improved in terms of women seeing the same midwife during their care, which often means women have to repeat their histories over and over again.
Ms Warwick said this is due to the shortage of qualified midwives.
"The RCM’s latest estimate is that the NHS in England is short of 4,800 midwives, so it is sadly inevitable that women will see many different midwives," she said.
The health regulator, the Care Quality Commission, has named maternity care trusts that it said provide worse care than they did during the last survey in 2010.
- Barking, Havering and Redbridge University Hospitals NHSTrust
- Barts Health NHS Trust
- Croydon Health Services NHS Trust
- Homerton University Hospital NHS Foundation Trust
- Lewisham Health Care NHS Trust
- North West London Hospitals NHS Trust
- Nottingham University Hospitals NHS Trust
The Health Secretary Jeremy Hunt praised the work of the chief inspector of general practice Professor Steve Field.
Mr Field headed the inspections by the health regulator, The Care Quality Commission, that has uncovered a catalogue of failings at some GP practices
Pleased GP Chief Inspector speaking up for patients without fear or favour. 1st time public have info thanks 2 tough new inspection regime.
The health regulator, The Care Quality Commission, said the next round of inspections will focus on GP out-of-hours services.
The commission said these are "likely to put patents at a higher risk of receiving poor care than from other general practice services."
The health regulator has uncovered a catalogue of failings at some GP practices with medicines stored in a way that puts children and patients at risk of infection and rooms so dirty they had maggots.
Here are some of the key findings of a major survey by the Care Quality Commission of women's experiences of maternity services:
- A quarter said they were left alone at a time that worried them during labour and birth (up from 22 percent in 2010)
- Almost one in five said their concerns were not taken seriously
- 77 percent felt they were always involved in decisions about their care (up from 74 percent in 2010)
- 71 percent were able to move around and find a position that made them most comfortable during labour and birth
- 78 percent said they definitely had confidence and trust in the staff caring for them during labour and birth (up from 73 percent in 2010)
A quarter of new mothers surveyed in England say they were left alone at a time that worried them during labour and birth, the Care Quality Commission (CQC) has found.
The survey of some 23,000 women, who gave birth in February, revealed an overall improvement in maternity services, but also some areas for improvement.
A higher proportion of women than in 2010 felt they were involved in decisions about their care and that they were able to find a comfortable position during labour and birth.
But concerns were raised about the support given during labour and birth, the cleanliness of wards and about seeing different midwives before and after the birth.
Campaign group Patient Concern described today's CQC findings on hygiene in GPs' surgeries as "unbelievable".
– Roger Goss, of Patient Concern
The failings are inexcusable. The standards the CQC wants met are the basic minimum for protecting patients’ safety, let alone improving their health.
If the NHS is still the envy of the world, the standard in other countries doesn't bear thinking about.
Many GPs are working 11 hour days and seeing up to 60 patients a day in the face of increasing pressure to deliver safe patient care with diminishing resources, said the Royal College of General Practitioners in response to today's CQC findings.
RCGP chair Dr Maureen Baker described a "funding black hole worth £9 billion" in England over the past eight years, which she said was a result of investment being shifted towards hospitals.
– Dr Maureen Baker, chair of the Royal College of General Practitioners
Breaches of procedure cannot be condoned, even if they are isolated incidents, but the inspections were largely targeted at particular practices which had already been identified as having problems.
Specific areas for improvement have been found and the CQC must now work with these practices to ensure that they meet the necessary standards and that other practices can learn from their experiences.
...Family doctors now receive only 8.39% of the overall UK NHS budget - yet our workloads are spiralling as the population ages and more patients are presenting with multiple and complex diseases.