Inspectors said the use of phrases such as 'love' and 'sweetie' could be seen as 'demeaning and patronising'.Read the full story ›
Those needing urgent mental health care in England, often say they get better assistance from the police than front line medical staff.Read the full story ›
Serious concerns were raised today about the standard of care given to dementia patients in England.
A scathing report from the Care Quality Commission said nine out of ten hospitals and care homes are failing on some aspects of their service.
ITV News correspondent Rupert Evelyn reports from Bristol:
Fresh guidelines brought in to improve standards in elderly care homes are "just another piece of spin" and a "rehash" of the old rules, according to one campaigner.
Eileen Chub, who founded charity Compassion in Care, told Good Morning Britain: "They just ask the same questions in a different way, and the abuse continues - and the abuse will continue with this as well."
Inspectors will have to ask themselves if they would be prepared to leave their own mother in the facility they are examining.Read the full story ›
The worst GP surgeries in England have been named after spot checks found one in three practices was failing to meet basic standards.Read the full story ›
New mothers often feel "bullied" into breastfeeding, a survey into maternity care found.
The survey by the Care Quality Commission said 41% of women felt "inadequately supported" when feeding their new baby and that the pressure to breastfeed made them feel isolated and guilty.
One new mother said the feeding issue was "the most upsetting part" of her care.
"Midwives and health visitors make you feel bullied into breastfeeding… I was desperate to breastfeed during my pregnancy, and I was devastated when I couldn't, but the comments and the way you are made to feel guilty is totally unacceptable,” the woman said.
The Royal Council of Midwifery said the "NHS continues to fail too many women," who are not able to see the same midwife during and after their pregnancy.
A survey by the health regulator, the CQC, found only 28% of women can rely on the care of the same midwife over the course of their pregnancy.
It is sad to see that in three years the NHS has not improved in terms of women seeing the same midwife during their care, which often means women have to repeat their histories over and over again.
Ms Warwick said this is due to the shortage of qualified midwives.
"The RCM’s latest estimate is that the NHS in England is short of 4,800 midwives, so it is sadly inevitable that women will see many different midwives," she said.
The health regulator, the Care Quality Commission, has named maternity care trusts that it said provide worse care than they did during the last survey in 2010.
- Barking, Havering and Redbridge University Hospitals NHSTrust
- Barts Health NHS Trust
- Croydon Health Services NHS Trust
- Homerton University Hospital NHS Foundation Trust
- Lewisham Health Care NHS Trust
- North West London Hospitals NHS Trust
- Nottingham University Hospitals NHS Trust
The Health Secretary Jeremy Hunt praised the work of the chief inspector of general practice Professor Steve Field.
Mr Field headed the inspections by the health regulator, The Care Quality Commission, that has uncovered a catalogue of failings at some GP practices
Pleased GP Chief Inspector speaking up for patients without fear or favour. 1st time public have info thanks 2 tough new inspection regime.