The The Office of Fair Trading launched a study into NHS and private dentistry in September 2011. These issues included:
Concerns about the accuracy of pricing and treatment information provided to patients, potentially causing them unnecessary costs.
The high number of dentistry complaints reported to Consumer Direct (a consumer feedback service operated by the OFT).
Concerns about patients not being able to access dental services directly (such as seeing a dental hygienist), and instead having to access services through their dentist first, incurring additional charges by doing so
Half a million patients may be being given the wrong information about NHS entitlements and paying more for private treatment as a result, new research has found.
An OFT study published earlier this year found that while the majority of patients are satisfied with their dentist, they do not always have the information to allow them to make informed decisions about their choice of dentist and treatments.
A West Midlands dentist who lived a luxury globe-trotting lifestyle while conning the NHS out of £1.5 million has been jailed for seven years.
Dr Joyce Trail perpetrated the three-year fraud to fund stays in £1,000-a-night hotel suites in the United States and the Caribbean, and pay for a designer shoe collection "to make Imelda Marcos proud".
Jailing Trail at Coventry Crown Court, Judge Peter Carr said the 50-year-old grandmother's offences had been motivated by pure greed.
Dentists may be misleading their patients about their NHS entitlements in a bid to make them pay for private care, a watchdog has said.
Half a million patients a year may have unnecessarily paid to receive private dental treatment after receiving inaccurate information from their dentist about health service entitlements, an Office of Fair Trading (OFT) study found.
Patients are given insufficient information to make informed decisions about their choice of dentists and the treatments they receive, and the dental industry is not always working in their best interest, the report said.