Police have released a recording of the moment an eight-year-old boy called 999 to tell them his mother was being battered by her partner.
Warning: You may find the contents of this video distressing
The call was released by Greater Manchester Police as part of the launch of a major campaign against domestic violence before the World Cup starts.
The boy can be heard pleading ‘help, help it’s my mum and dad’ as the woman screams for help in the background and another child can be heard crying.
Greater Manchester Police say they went to the scene but neither parent would give any information about the incident and said they did not want any police involvement.
Greater Manchester Police are urging the public to show domestic abuse the red card this World Cup.
- In 2010 GMP recorded 353 incidents the day England were knocked out
- 5,897 emergency calls were made over that 24 hours
- 43% up on what police would normally expect to receive
Partners the North West Ambulance Service recorded a 34 percent increase in the number of assaults after England were thrown out in the 2010 games.
It also saw a 21 percent increase in the number of 999 calls compared to the previous weekend that year.
In previous tournaments we have seen the combination of expectations, emotions, warm weather and alcohol consumption result in an increase in 999 calls for assaults.
We urge people to think first, drink sensibly and remain aware of their actions so they can enjoy the matches in good spirit and avoid harm to themselves and other people.
For more information or to report abuse contact police on 101 or the Domestic Abuse Helpline on 0161 6367525.
- Domestic violence among elderly couples was brought into focus by the death of 81-year-old Mary Russell in 2010.
- Mary died of a bleed to the brain following a "domestic related" incident but is believed to have suffered abuse for some time.
- Mrs Russell, of Leigh-on-Sea, Essex, made eight 999 calls in the seven months before she died.
- She first reported violence to police in 2003, when she was found standing on her doorstep with blood pouring from her nose by a neighbour.
- Her husband, Albert Russell, was arrested after his wife's death but it was decided that there was not enough evidence to prosecute the 88-year-old, who has since died.
- A serious case review found police were failing to deal with the hidden problem of domestic violence among elderly couples.
Elderly domestic abuse victims are at danger of more frequent and intense bouts of violence, according to fresh guidelines from the Crown Prosecution Service (CPS).
New draft guidance from the CPS warned the stress of caring for an ill partner in later life could also lead to increased domestic violence.
The situation was often exacerbated by mental and physical frailty and isolation brought on by old age.
Director of Public Prosecutions Alison Saunders said: "We know from research conducted by others that there is very little evidence that partner violence decreases with age, and it is important we also recognise the factors that may contribute to and impact upon domestic abuse between older people."
In a damning report, the HMIC said police are failing victims of domestic violence right across England and Wales. Urgent reform is needed.Read the full story ›
A damning report into how police deal with domestic violence has found there are "alarming and unacceptable" failures.
Her Majesty's Inspectorate of Constabulary (HMIC) found only 8 of 43 forces in England and Wales were currently providing a substantial service.
Thousands of domestic violence victims are being failed due to poor attitudes, ineffective training and inadequate evidence gathering, HMIC said, as it called for an urgent shake-up of the response.
UK Editor Lucy Manning reports.
A domestic abuse victim has told ITV News that frontline police need more training.
Kimberley (not her real name) said that after being repeatedly abused by her partner she eventually went to police but felt their initial response was too "casual".
She claimed the officer who initially took her statement refused to take certain details and only took pictures of her severe injuries after she prompted him.
She added: "He was very casual. I think he did believe me but he didn't take it for the seriousness that it was."
Kimberley says her case was not handled properly at the outset, although the situation improved when it was passed to more senior officers.
She said more training was needed: "The first line of response has got to be stronger more sensitive, more training is required for these people."
Greater Manchester Chief Constable Sir Peter Fahy says he's disappointed by criticism of the way his force handles domestic violence cases. He points to the high number of arrests and the volume of recorded incidents.
He says they've been involved in a number of ground breaking initiatives to tackle the issue.
Just eight of 43 police forces responded well to domestic abuse and the most vulnerable victims faced a "lottery" in the way their complaints were handled, inspectors said.
The forces singled out by inspectors as being of particularly serious concern were:
- Greater Manchester
Lancashire Police was hailed as having the best response to domestic abuse.
Among the forces found to be of serious concern, Bedfordshire had one officer working in its domestic violence unit, and in a case in Greater Manchester, the 13-year-old daughter of a victim was asked to act as a language interpreter for officers investigating allegations against her father.
The British legal system is not "set up to deal with the complexities" of domestic violence, a senior police officer told Daybreak.
Assistant Chief Constable Louisa Rolfe said officers "worked tirelessly" to protect victims of domestic violence, but legislation had not evolved enough to allow them to properly police the situation.
"It is absolutely right that when we get it wrong that we are held to account and those cases where we get it wrong are well documented but there are many cases where officers work tirelessly to protect victims everyday.
"But it is a difficult challenge for us. Our traditional justice system is not set up to deal with the complexity of these challenges."