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eBay 'taking every precaution to protect customers'

E-commerce site eBay has urged its users to change their passwords after the website's database, which contained names and contact details of customers, was compromised by hackers.

In a statement eBay insisted that there was "no evidence that financial information was accessed."

ITV News' Consumer Editor Chris Choi reports:

eBay employee data gained through 'social engineering'

Michela Menting, cybersecurity director at technology market experts ABI Research has suggested that hackers gained eBay credentials through "social engineering," a type of psychological manipulation to get people to divulge confidential information.

Menting said that eBay's timely public announcement will reassure public opinion. Credit: Niall Carson/PA

Menting said: "Finally I think their timely public announcement - two weeks after discovery - helps to reassure not only public opinion, but also their own brand reputation.

"Transparency when dealing with incident response for an event that has affected customers, in this case millions, is highly commendable - it means that eBay takes security seriously."


PayPal account information 'not compromised'

PayPal have said in a statement that "extensive forensic research" has shown "no evidence of unauthorized access or compromise to personal or financial information for PayPal customers."

They also stated that PayPal never shares financial information with merchants, "including eBay" and that it encourages any eBay user who used the same password on other sites to change those too.

eBay: 'No evidence' financial information accessed

In a statement on the eBay website, the company has said it has "no evidence of the compromise resulting in unauthorised activity for eBay users."

They also said that there has been "no unauthorised access to financial or credit card information which is stored separately in encrypted formats".

The firm did reiterate that changing passwords is a "best practice and will help enhance security for eBay users".

More: eBay users urged to change passwords after hacking

Hacked eBay database contained users' contact details

Cyber attackers have accessed eBay customers' names and contact details, the company said in a statement.

eBay said: "The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth.

"However, the database did not contain financial information or other confidential personal information."

The online auction site said evidence of the hack was first detected about two weeks ago, but it was now making the announcement after "extensive forensics".

eBay urges users to change passwords after hacking

eBay says it is "aggressively investigating" the cyber attack. Credit: PA

eBay has urged its users to change their passwords after the website was hit with a huge data breach.

In a statement, the online auction site said a cyberattack had "compromised a database containing encrypted passwords and other non-financial data".

Cyberattackers hacked employee log-in credentials, allowing them access to the company's corporate network.

Tests so far show no evidence of unauthorised activity by users or access to financial or credit card information, eBay said.


Four sacked after student loans firm stamp fraud inquiry

Four people have been sacked from the Student Loans Company and a further two have resigned following an inquiry into alleged stamp fraud at a call centre.

The investigation looked at claims that unfranked stamps were peeled off mail sent to the loans company's Darlington offices and reused or sold.

Some stamps were sold on eBay with one rare and unfranked example fetching over £1,500, according to the Northern Echo.

A spokesman said: "The Student Loans Company is currently investigating a number of alleged incidents of theft at its Darlington office.

"We can confirm that some members of staff involved in these incidents have now left the company. We are taking this matter very seriously and are continuing our investigations."

Famous car from Somerset floods 'sells for £101,000'

The car famously pictured in the floodwater in Somerset Credit: PA

A car stuck in floodwater on the Somerset Levels that became one of the enduring images of the recent weather crisis appears to have been sold for £101,100 on the online auction site eBay.

The car after it was rescued from the floods Credit: ITV News/Bob Cruwys

Its owner Hubert Zajaczkowski, had to abandon the car on his way home from work at the helicopter company AgustaWestland in Yeovil on Christmas Eve.

The money raised will go to a flood relief charity.

The car was described on eBay as "used" and "NOT working" Credit: Hubert Zajaczkowski/Ebay

'Auschwitz victim's uniform' priced at £11,300 on eBay

Holocaust memorabilia found for sale on eBay included a complete Auschwitz uniform worn by a Polish baker who perished in the Nazi concentration camp, the Mail on Sunday reported.

The paper said the purported Holocaust artefact had been priced at £11,300 by the eBay vendor, a Ukrainian man based in Canada, who had sold another batch of clothing purporting to be linked to Auschwitz for £11,300 pounds last year.

The Auschwitz concentration camp in Poland where more than a million people were killed. Credit: Sojka Libor/Czech News Agency

Other items reported to be for sale included shoes and a toothbrush belonging to a death camp victim and Star of David armbands used to mark out Jews for persecution.

The newspaper said eBay had been unable to say how long such items may have been for sale on its website.

EBay 'very sorry' about Holocaust items

EBay has apologised after memorabilia from the Holocaust was found for sale on the site.

The company, which receives a commission on items sold and charges vendors a listing fee, released a statement saying:

We are very sorry these items have been listed on eBay and we are removing them. We don't allow listings of this nature, and dedicate thousands of staff to policing our site and use the latest technology to detect items that shouldn't be for sale.

We very much regret that we didn't live up to our own standards. We have made a donation to charity to reflect our concern.

– Ebay statement
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