Live updates


Which? warns of electricity meters with 'wrong time'

Electricity meter clocks showing the wrong time are going unnoticed, meaning up to 3.9 million households on reliant tariffs could be paying too much, consumer group Which? has reported.

Which? says some electricity meter clocks are 'showing wrong time'.

The watchdog said several members had come forward to warn that their meter clocks had been showing the wrong time, potentially leaving them "significantly out of pocket".

Time-of-use tariffs such as Economy 7 and Economy 10 offer customers a lower rate for electricity during some hours and a higher rate for others.Some 3.9 million UK households are on these types of tariff.


ScottishPower announces home dual fuel bill cut of £54

ScottishPower will reduce its domestic gas and electricity prices on January 31 following the measures recently announced by the UK Government to curb non energy costs.

A typical dual fuel household annual bill will reduce by £54, made up of a 3.3% reduction in standard tariffs for dual fuel customers – £42 per annum. It also includes a universal rebate to be paid to customers in line with the government timetable - £12 per annum.

This reduction will bring the average annual bill for a dual fuel customer paying by monthly direct debit down to £1,199 per annum. It should benefit 2.2 million households.

Trust in energy companies 'at rock bottom'

Trust in energy companies is at rock bottom and consumers don't have the right information to hand to make informed choices about where they get their energy.

Most consumers simply don't know how to interpret their energy bills and this puts them off attempting to switch suppliers.

The Government should be doing all it can to increase competition in the energy market and must make it easier for new entrants to join the market.

– Committee chairman, Tim Yeo
Load more updates