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Hospital inspector seeks patients and carers to join team

In his first press conference after taking the job as Chief Inspector of Hospitals, Professor Sir Mike Richards pledged the review teams will be "robust, fair and transparent".

Today I am issuing a call for inspectors. I want assistance in this inspection process.

I want to start building a small army of inspectors.

These inspectors need to come from different walks of life; some of them will be practising clinicians who will come and do two or three inspections a year, some others will be retired clinicians but importantly we are also seeking patients and carers and we will provide training.

We will assess whether services are safe, effective, caring, responsive and well led.

– Professor Sir Mike Richards


More than four hours but no treatment for bite patient

Clare Stajlla was in A&E for four hours but decided to leave without treatment. Credit: ITV News

After a lot of tests Clare Stajlla headed home from the Queen Elizabeth A&E.

She had suffered a bite but was allergic to antibiotics - doctors at the A&E told her she could stay overnight for treatment and observation, but that it could mean up to a week in hospital.

She decided instead to wait and hope the bite healed without the need to be admitted and to avoid the possible side effects - which included kidney failure at the extreme end.

Clare had spent a little over four hours in A&E from check-in to leaving this evening.


Patient back in A&E for chest pains

Rhianna Wade came in with her friend Sarah-Jane Smith. Credit: ITV News

Rhianna Wade came in to A&E last week with chest pain. She had called an ambulance and was seen treated and discharged within four hours.

This time she walked in to the minor injuries clinic and was waiting for half an hour to be seen.

She said she wasn't sure what would happen next or when she would be seen.

Sting on foot is too uncomfortable to bear

Aysha Rafi's foot has swollen after a sting on Friday. Credit: ITV News

Aysha Rafi had a sting or a bite - she is not sure which - on her foot on Friday.

Over the weekend she noticed it swell up and by Tuesday it was throbbing to the point of severe discomfort.

This afternoon she went to a walk-in service which is part of a Boots pharmacy in Birmingham city centre.

Nurses there said she should come to A&E because the swelling was moving around the foot and away from the initial sting.

Aysha is now waiting to see a triage nurse.

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