An Independent Police Complaints Commission report has revealed that significant failings in the way three large metropolitan police forces handle complaints of discrimination.
The report found that there was insufficient training in diversity, and that this both results in complaints and means that they are not well handled.
IPCC Chair Dame Anne Owers said:
"Our findings are stark - generally complaints of discrimination made by members of the public are poorly handled from beginning to end – in relation to the way the complaint is investigated, the conclusions drawn and, importantly, the contact with the complainant.
It is vital that police forces deal effectively with allegations of discrimination. For particular sections of the community, likely to be more distrustful of the police, or more vulnerable - or both, they are litmus test of confidence in policing."
The IPCC said the criticisms of the three forces applied in particular to discrimination complaints brought by members of the public, which it said were "poorly handled from beginning to end".
Too many complaints about discrimination from the public were resolved locally - without a formal investigation - when it was not appropriate to do so, the report found.
The quality of the local resolutions was also poorer than that of formal investigations, it added.
Of 170 complaints from the public - out of 202 complaints in total examined by the IPCC alleging discrimination - 94 were investigated and, of those, no discrimination allegations were upheld, it said.
Speaking about the redacting of material from the BBC transcripts released today, acting BBC Director General Tim Davie said this has been done following advice from external lawyers and not to protect the BBC:
In one email headed "Jimmy Savile - paedophile", BBC producer Meirion Jones, who was involved in establishing the axed Newsnight report, flagged up the idea of an investigation just hours after the presenter's death was announced.
He proposed the suggestion, possibly for Panorama, because he said some of the girls who had been molested by Savile were ready to talk about their experiences.
He wrote: "Some of the girls are now prepared to talk about this which might make a core to a film about what Jimmy Savile really got up to - and of course he's dead so he can't sue."
His emails also contain vivid transcripts of the sexual activities in which girls at Duncroft approved school - where Savile was a regular visitor - were encouraged to take part.
He said in statement: "These documents paint a very unhappy picture, but theBBC needs to be open - more open than others would be - in confronting thefacts that lie behind Nick Pollard's report.
"A limited amount of text has been blacked out for legal reasons, but no one could say that the effect has been to sanitise this material, which again puts a spotlight on some of our failings. We need to acknowledge these shortcomings and learn from them."