9:13 am, Tue 21 May 2013 Marks & Spencer's profits fall
Your say: Has Marks & Spencer lost its shine?
Full-year profits at Marks & Spencer fell to £665 million, their lowest level in four years.
Credit: Anna Gowthorpe/PA Wire/
We requested your response to Marks & Spencer's fall profits on
our Facebook page, asking has the once High Street favourite lost its shine?
Many of the responses suggested the retailer's pricing was deterring customers.
Clive Templar said "items are far too expensive", while Steve Smith urged the shop to "lower your prices".
It seems few of you were surprised that
M&S would suffer a significant slump in clothing sales, while seeing food sales rise.
"Foods nice," Vanessa Ashton said, but added that she "can get nicer, cheaper, good fitting clothes from lots of other stores!"
Margaret Fenwick agreed that the firm had lost clothing customers to other shops, blaming "cheaper quality and inferior goods".
Louise Linter said she preferred M&S when it "sold more classic styles".
However, there was still support for the traditional retailer.
Colin Smith said he would definitely continue to shop at a "great British institution" while Simon Jobson said: "I do love the food there."
Read: All the responses to Marks & Spencer's profits fall
7:13 am, Thu 11 Apr 2013 Food figures boost M&S sales
Marks and Spencer food sales rise 4%
Marks and Spencer Group's quarterly trading statement showed that while its like-for-like UK food sales had risen by 4%, its general merchandise trading fell by almost as much:
Group sales: +3.1%
Total UK sales: +2.6%; Food: +6.3%; General merchandise: -2.2%
Like for like UK sales: +0.6%; Food: +4.0%; General merchandise: -3.8%
Multi-channel sales: +22.9%
International sales: +7.0%
7:08 am, Thu 11 Apr 2013 Food figures boost M&S sales
Food performance pushes M&S sales up 3.1%
M&S's quarterly growth was thanks to better than expected food sales.
Marks and Spencer group reported a quarterly group sales rise of 3.1% today, which it said was its strongest sales growth in the last two years.
“We delivered an excellent result in Food, with performance well ahead of the market, as customers continued to trust us for provenance and quality. We are increasingly seen as the destination shop for special occasions," said Marc Bolland, chief executive.
3:47 am, Thu 11 Apr 2013
Will a cold March chill M&S trading figures?
The coldest March in 50 years is expected to add to clothing sales woes a
t Marks & Spencer today when the retail giant reports its latest trading figures.
The retailer which will report figures for its final quarter to the end of March, is predicted to reveal that general merchandise sales slumped by 4.5% - with some in the City expecting a fall of 6% - as a result of its poor clothing performance.
M&S saw a slump in general merchandise sales, which fell 3.8% in the previous quarter.
Credit: Press Association
But the company's food sales are expected to grow by 3% which would be a marked improvement on the 0.3% increase in food sales over its third quarter.
It is also expected to benefited from the impact of the horse meat scandal on supermarket rivals.
12:00 pm, Wed 03 Apr 2013 SSE record £10m mis-selling fine
'Very small number' of M&S Energy customers affected
A spokesman for M&S Energy has admitted that some of its customers were affected by SSE mis-selling, but insists the number accounts for less than one percent of the total:
We are aware that today’s announcement by Ofgem regarding SSE may have unfortunately affected less than 1 per cent of M&S Energy customers.
SSE has apologised unreservedly to those affected and has taken significant action to remedy the situation and ensure this will not happen again.
Anyone who believes they may have been affected should contact SSE directly as soon as possible.
– M&S Energy spokesman
The company refused to reveal exactly how many customers were affected, but said it was a "very small number".
Read: SSE 'mis-sold under one of UK's most respected brands'
11:48 am, Sun 17 Mar 2013
Ambitious £8 billion Middle Eastern bid for M&S
Marks & Spencer is reportedly being eyed up for takeover by Middle Eastern investors plotting an ambitious £8 billion bid.
M&S was once one of the world’s most profitable retailers
Credit: PA Wire
Qatar Investment Authority is in talks with private equity groups and banks about approaching the high street chain,
according to The Sunday Times newspaper (£).
A bid for the retailer would mark the biggest private equity takeover of a British blue chip firm since Alliance Boots was snapped up by US buyout firm KKR for £11 billion in 2007.
It would also see another British name fall into foreign hands after recent high-profile takeovers such as US group Kraft's controversial acquisition of Cadbury.
Equity firm CVC, which owns Formula One, is said to have considered a bid last summer but pulled out after its plans were made public.
The takeover spotlight has once more fallen on M&S with its faltering sales in recent years.
Chief executive Marc Bolland is leading a turnaround plan to revive its performance but progress is slow because of difficult high street conditions.
5:56 pm, Sun 04 Nov 2012 Man electrocuted at M&S store
Marks and Spencer electrocution victim named
A contractor who died at the Marks and Spencer shop in Tunbridge Wells on Saturday has been named as 62-year-old Philip Dodd.
Mr Dodd was a widower who lived in Horley in Surrey. His family have been informed.
Follow the story on
ITV News Meridian.
8:32 pm, Sat 03 Nov 2012 Man electrocuted at M&S store
PICTURES: M&S electrocution in Tunbridge Wells
This the scene at a Marks and Spencer store in Tunbridge Wells where a man has been electrocuted.
Credit: ITV Meridian
Police guard a Marks and Spencer store in Tunbridge Wells where a man was killed this afternoon when he was electrocuted. For more on this story visit the
ITV News Meridian website.
8:18 pm, Sat 03 Nov 2012 Man electrocuted at M&S store
Kent Police: M & S death treated as 'suspicious'
Kent Police have said they are
treating the death of a contractor, who was electrocuted in a Marks and Spencer store in Kent, as "suspicious". A spokeswoman said:
We were called just before 3.30pm to the store in Calverley Road. It is believed a man suffered an electric shock. He was pronounced dead at the scene.
The air ambulance also attended and the Health and Safety Executive are investigating the incident. It is being treated as a suspicious death until the full circumstances are known.
– Kent Police spokeswoman
She added that the force could not confirm that the man died as a result of an electric shock as the cause of death had not yet been established.
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8:14 pm, Sat 03 Nov 2012 Man electrocuted at M&S store
Marks and Spencer death a 'tragic incident'
A Marks and Spencer spokeswoman has said a "tragic incident" had taken place in one of their stores,
after a contractor was electrocuted in a Kent shopping centre. She said:
There has been a tragic incident at the store today and our thoughts are with the family concerned.
We are now concentrating on doing all we can to assist the emergency services with their investigation and as such are unable to comment any further at this stage.
– Marks and Spencer spokeswoman
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