Viewers were left divided after watching John Lewis's festive offering.Read the full story ›
The chain released its half year results, revealing an 18.6% plunge in profits to £231.3 million.Read the full story ›
M&S boss expected to announce a number of stores will close permanently and others will stop selling clothes in a bid to increase profits.Read the full story ›
Syrian refugee children have been making clothes for British shoppers, it has been claimed.Read the full story ›
The retailer is set to slash hundreds of roles, ITV News understands.Read the full story ›
Marks & Spencer is to switch off background music in stores in response to feedback from customers and staff.Read the full story ›
Marks & Spencer's new Chief Executive Steve Rowe has warned profits at the retailer will be hit whilst the company undergoes a turnaround.Read the full story ›
Marks & Spencer has reported a 4.3% rise in underlying pre-tax profits to £689.6 million for the year to the start of April - but its new boss says profits will take a hit as he announced price cuts and a revamp of its clothing range.
Steve Rowe, who took over from Marc Bolland as chief executive last month, said M&S will reduce everyday prices while cutting back on promotions and clearance sales.
He said the store will remain focused on quality through "fabric, fit and finish" and reduce the number of product lines in its autumn/winter ranges.
In effort to improve customer service, more staff will be put in store, particularly in cafes and changing rooms.
Our results last year were mixed. We continued to outperform on food but we underperformed on clothing and home sales. This is not satisfactory and today we are outlining our initial plans to address the issues and to position Marks & Spencer to deliver profitable sales growth.
Marks & Spencer has announced that chief executive Marc Bolland will retire in April and will be succeeded by Steve Rowe.Read the full story ›
Marks and Spencer customers say they can see other shoppers' personal details online as high street chain suffers "technical difficulties".Read the full story ›