People reported that their cash 'disappeared into thin air' as one described it as an 'absolute disaster'.Read the full story ›
Hundreds of jobs are under threat as 30 RBS and 128 NatWest branches are set to close due to a "dramatic shift" in the way customers bank.Read the full story ›
The branch of NatWest was sealed off.Read the full story ›
NatWest customers experienced issues with online and mobile banking between 9am and 10am this morning. The problem has now been resolved and NatWest have apologised for any inconvenience this caused.
A fault which left RBS, NatWest and Ulster Bank customers unable to login to their online banking this morning has been fixed, RBS has said.
The cause of the problem, which lasted around 50 minutes, was still being investigated.
We are aware that some customers experienced issues with online banking this morning.
This has now been resolved and our service is operating as normal. We apologise to those customers who experienced difficulties."
Royal Bank of Scotland said it has resolved problems that led to customers being unable to withdraw cash from some ATM machines.
NatWest and RBS customers have been unable to withdraw cash from other than the banks' own cash machines, the bank said.
Customers have taken to Twitter to complain about the problem.
RBS' spokeswoman Nicky Harris said customers should be able to withdraw cash from RBS and NatWest ATMs, but that they are experiencing problems while using other banks' machines.
NatWest bank customers have taken to social media to complain about being unable to withdraw money from their accounts. Many have voiced their frustration on Twitter.
Umm....4 non natwest cash machines & all of them refuse to give money! Only one that worked was a natwest...problems again? @natwest_help
If you're a #NatWest customer you can't get money from Link machines, only NatWest branches are working.
A spokesperson said the bank is investigating the issue.
Mobile customers of Barclays, NatWest and RBS are enduring a difficult final day of the month - payday for many Britons - after being locked out of their banking apps.
All three banks announced problems with their apps on their Twitter accounts, saying:
We’re aware that there are issues with accessing our Barclays Mobile Banking app; this is being looked into on an urgent basis. 1/2
We’re aware of some issues on our Mobile Banking service and are working hard to fix them. Sorry and thanks for your patience.
If you’re having difficulty with our mobile app, online banking, telephone banking and ATMs are all working normally.
The trio urged their customers to use online banking, telephone banking, ATMs or visit a local branch to deal with their money issue or pay a bill.
Royal Bank of Scotland will offer three-month mortgage repayment breaks to customers with flooded homes.
Full details, including how to apply for the scheme will be released tomorrow by the group, which includes NatWest.
It said it would also send specialist business support teams to affected areas in coming weeks to help small businesses with short-term financial problems as they carry out repairs and suffer lost trading income.