A statement from Bond Offshore said: "We have always accepted that we made mistakes through honest confusion over telephone calls and emails.
"Lessons needed to be learned, lessons have been learned and lessons continue to be learned."
"We would like to express again our deep sorrow at the 16 lives lost in 2009. We owe it to their memories, and to the 160,000 men and women we carry every year, to continue to deliver the highest standards of safety in everything we do."
The families of the 16 men who died in the North Sea helicopter crash are calling for a full public inquiry into their deaths.
Speaking at a press conference as a it emerged that the accident could have been avoided, the families said they were surprised and disappointed that no criminal charges have been brought.
The inquiry into the deaths of 16 men in a North Sea helicopter crash in 2009 identified the following failures of Bond, the helicopter operator:
- The failed to carry out proper maintenance procedure after a metal particle had been discovered in the helicopter's chip detector
- They failed to ensure proper communication with the manufacturer, in accordance with recognised procedures
- The result of which was the failure to carry out specific maintenance tasks and in doing so the operator failed to avoid the consequences - the fatal crash.
An inquiry into a the deaths of 16 people in a North Sea helicopter crash in 2009 found the accident could have been prevented.
A probe by the Air Accidents Investigation Branch found that a Bond Super Puma suffered a "catastrophic failure" of its main rotor gearbox before it crashed into the North Sea, killing 16 men.
The AAIB report said that the gearbox failure caused the main rotor on the AS332-L2 model to break away and its "tail boom" was severed from the fuselage.
A Fatal Accident Inquiry, which will publish its findings today, focused largely on maintenance carried out on the helicopter's gearbox in the weeks and months before the tragedy.
A Scottish judge will deliver his fatal accident inquiry findings into a North Sea helicopter crash that killed 16 men in Aberdeenshire in 2009.
Fourteen oil workers and two crew died when a Bond Super Puma fell from the sky "like a torpedo" into the North Sea on April 1, 2009.
Eight of the victims came from the north east of Scotland, seven from the rest of the UK, and one from Latvia.
Sheriff Principal Derek Pyle heard evidence from the helicopter operator and manufacturer as well as crash investigators during a six-week fatal accident inquiry into the circumstances of the crash at Aberdeen's Town House earlier this year.
Footage has been released of the dramatic rescue of six people from the King Seaways ferry off Flamborough Head. It was carried out by crews from RAF Leconfield, who airlifted the six - including a pregnant woman - to hospital in Scarborough.
Travellers on the North Sea ferry forced to return to the UK after a fire broke out on board have been describing the scenes from last night.
One said fights broke out when it was announced the ship would not be continuing to Holland, while another described the “Chinese whispers” surrounding the causes of the fire.
Gert Jakobsen, a spokesman for ferry operator DFDS Seaways, said the company will try to help passengers forced to abandon their trip to Amsterdam find alternative crossings.
"We are very sorry for those passengers who have not only been affected by the fire but now by these delays," he said.
"We are looking at how we can help them.
"The cabin that was burnt is very damaged and there has been some smoke damage to surrounding cabins but the ship's function has not been affected in any way and is safe to travel."
According to the DFDS Seaways website, the 26-year-old vessel has room for over 1,500 passengers and 600 cars. It was renovated in 2006.
It offers entertainment including restaurants, bars, a nightclub and a casino.
Passengers have begun to leave the Port of Tyne ferry terminal after disembarking the MS King Seaways following a fire on board.
Two men have been arrested - a 26-year-old man on suspicion of arson and a 28-year-old man on suspicion of affray - following the incident. The ferry was on its way to Holland when the incident happened.