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OFT: Industry must follow new rules or face action

The way the sector has worked with us since we launched our investigation is encouraging, and we've already seen some positive changes to its practices.

These principles provide a clear benchmark for how games makers should be operating. Once they are finalised, we will expect the industry to follow them, or risk enforcement action.

– OFT executive director Cavendish Elithorn


Gaming industry warned over 'aggressive practices'

The online gaming industry has been warned over "pay to play" games that target impressionable youngsters, under proposed principles drawn up by the Office of Fair Trading.

Some games include 'potentially unfair and aggressive commercial practices' according to an OFT investigation.
Some games include 'potentially unfair and aggressive commercial practices' according to an OFT investigation. Credit: PA

An OFT investigation found that some games include "potentially unfair and aggressive commercial practices to which children may be particularly susceptible", such as implying that the player would somehow be failing other players, or characters, if they did not buy content.

The regulator said such practices blurred the distinction between spending virtual currency and real money and used statements or images to encourage children to make a purchase.

Formal investigations begun against some payday lenders

We have uncovered evidence that some payday lenders are acting in ways that are so serious that we have already opened formal investigations against them. It is also clear that, across the sector, lenders need to improve their business practices or risk enforcement action.

Our report shows that a large number of payday loans are not repaid on time. I would urge anyone thinking about taking out a payday loan to make sure they fully understand the costs involved so they can be sure they can afford to repay it.

– David Fisher, OFT Director of Consumer Credit

OFT highlights payday concerns in new report

The actions are set out in a progress report published as part of the Office of Fair Trading's compliance review of the payday lending sector. It highlights concerns about:

  • The adequacy of checks made by some lenders on whether loans will be affordable for borrowers.
  • The proportion of loans that are not repaid on time.
  • The frequency with which some lenders roll over or refinance loans.
  • The lack of forbearance shown by some lenders when borrowers get into financial difficulty.
  • Debt collection practices.


David Cameron's spokesman says OFT needs to investigate fuel prices

Commenting of the Office of Fair Trading's announcement that it is to conduct an investigation into UK fuel prices, David Cameron's official spokesman said:

Clearly, the OFT is independent and this is a matter for them.

But if they think that there are problems in the way these markets are functioning and that is having an adverse effect on consumers, then they need to investigate.

– Spokesman for David Cameron
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