RBS boss apologises for 'unacceptable' card glitch
Royal Bank of Scotland boss Ross McEwan admitted that it had failed to invest properly in systems for decades.
What is all the fuss about RBS?
George Osborne has been talking today as if RBS is at the start of a significant transformation, but not much appears to have changed.
No RBS 'bad bank' as £30bn is parcelled up
There will be no 'bad bank' - Mervyn King's demand to split and sell the bank we own has hit the buffers, once and for all is the idea.
Live updates
RBS Group: Banking services back to normal
A spokesperson for RBS Group has said that all banking services are back to normal for customers of RBS, NatWest and Ulster Bank.
Online banking appears to be working again
Online banking services appear to be working again on the RBS, NatWest and Ulster Bank websites.
Previously, the log-in pages of all three banks were displaying an error message.
It is not clear whether card services are working again.
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Third time RBS Group customers let down
RBS, NatWest and Ulster Group agreed to compensate customers in March after many experienced problems using their bank cards and with online and phone banking services.
RBS later released a statement blaming the problems on a "hardware fault".
In June 2012, another apparently unrelated software issue left millions customers unable to access their accounts, costing the banks some £125 million in compensation.
Banking problems hit on 'Cyber Monday'
The reported technical glitches with RBS, NatWest and Ulster Bank could not come at a worse time for customers hoping to do some Christmas shopping.
Today has been dubbed 'Cyber Monday' as it is expected to be the biggest day in the calendar for e-commerce.
Three banks report technical problems in recent days
All three banks, which are part of the Royal Bank of Scotland Group, have had technical issues in recent days:
- 28th November - Ulster Bank website was down for over two hours
- 29th November - RBS and NatWest mobile banking was down for around seven hours
RBS and NatWest customers vent anger on Twitter
Twitters users are reporting problems using their RBS and NatWest cards and using online banking services.
Standing at the checkout in Aldi being judged by the cashier. I have money, honest! You are in charge of my money! Sort it out!! #natwest
Drove all the way to cineworld to find out RBS is down and cards are being declined in all machines ? should maybe start carrying cash
Thanks to cyber Monday I can't access any cash machines nor online banking or pay by card....yet again the natwest/rbs have tech trouble!
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RBS Group banks working to fix 'some technical issues'
NatWest, RBS and Ulster Bank have said they are having "some technical issues" after numerous reports on Twitter from angry users.
We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience
We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience
We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience
NatWest reported problems with its mobile banking services in May and in March.
Report: £500m worth RBS bonuses to be paid this year
Royal Bank of Scotland, the taxpayer-backed institution facing a string of investigations over its treatment of small businesses, is expected to pay its bankers an estimated £500 million in bonuses this year, according to The Sunday Times (£).
Although the bank will rack up losses running to billions of pounds, bonuses will be paid to many of its 122,000 employees.
RBS hires law firm to investigate small firms row claims
The state-backed Royal Bank of Scotland has hired a law firm to investigate claims of "unscrupulous" treatment of small businesses - described as "shocking" by Chancellor George Osborne.
A new report alleges that the lender drove firms to collapse to buy back their assets at rock-bottom prices.
Businessman Lawrence Tomlinson said he had uncovered a dossier of evidence that RBS had deliberately forced companies into default to seize their properties.
ITV News business editor Laura Kuenssberg reports:
RBS becoming 'poster child for bad behaviour'
by Laura Kuenssberg - Business EditorOnce again we have the bank that we own most of becoming a poster child for bad behaviour in the banking industry.
It's worth saying though that we have been told about cases where other banks have forced companies to revalue their properties, sometimes with some pretty grim consequences.
But I think it is also worth saying that while there is a lot of evidence - some of it in this report, some of it that we've heard over that last couple of years - of a lot of sharp practices and sharp elbows going on when companies go into trouble.
It's quite another thing to say that there is actually systemic evidence of fraud and abuse of this kind.
Having read this Tomlinson report, I'm not quite sure that there is quite enough evidence in there to say there is absolutely categorical proof of fraud or systematic things going on that really shouldn't have done.
That said, RBS would admit privately that not everything has gone as it should in some cases, there have been some things they wish they hadn't done.
But this is again another reminder of that nasty hangover that we are still all struggling with of that binge of credit, when lots of banks lent to businesses that probably could not afford it and they are still, more than five years on, having to clean up those mistakes.
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