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Prince Charles calls for 'human kindness' in NHS

The Prince of Wales has made a direct plea to doctors and nurses to listen to their patients and to show them “human kindness” following reports of patient neglect at a hospital in Worcestershire.

In an article in the Journal of the Royal Society of Medicine, the prince said the industry must "listen and honour what is being said and not said by patients".

He added that a health service's vision should acknowledge "physical and social environment, education, agriculture and architecture".

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Health Secretary "disgusted and appalled" at patient neglect

Health Secretary Jeremy Hunt said he is "disgusted and appalled" at reports of patient neglect at a hospital in Worcestershire. The worst instance of mistreatment at the Alexandra Hospital in Redditch was a patient starved to death, The Sunday Telegraph reported.

I am disgusted and appalled to read these accounts of what patients and their relatives went through.

These are examples of the sort of 'care' that should simply not happen in the NHS and there is no excuse for them.

We will be keeping a careful eye on this situation, and will take further action if necessary.

– Health Secretary Jeremy Hunt

The health trust concerned is writing to 38 families and is to admit its failings in each case, the newspaper said. In a statement, the trust issued an apology over its "shortcomings".

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